Development Associate

Nebraska Journalism Trust; Omaha (NE); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

401(k) match

PTO 2 weeks

Paid holidays

Remote-friendly

Job summary

Nebraska Journalism Trust in Omaha, NE seeks a Development Associate to maintain our CRM database and support donors powering our nonprofit newsroom. This part-time role (15 hours weekly) offers remote flexibility and a path for growth within a mission-driven organization.

Responsibilities include CRM data management, donor recognition, timely thank-you communications, and collaboration with the advancement team on campaigns.

Qualifications

• Two years of experience in customer service, nonprofit fundraising, marketing, or communications.
• Excellent written and verbal communication skills.
• Detail-oriented with attention to accuracy.
• Discretion in handling sensitive information.

Responsibilities

• Day-to-day management of the organization’s web-based CRM database, ensuring that all information is updated in real-time.
• Provide exceptional stewardship and customer service on behalf of Nebraska Journalism Trust to donors and subscribers.
• Respond to email and phone inquiries about supporting the organization.
• Work with the Director of Finance to ensure entered gifts are accurate.
• Thank donors in a timely manner according to donor stewardship plan.
• Assist with seasonal campaigns and appeals with consultants, vendors, and the development team.
• Work on special projects and other duties as assigned.

Skills

Customer service mindset

Donor stewardship

Communication skills

Detail-oriented

Discretion with confidential info

Solutions-focused mindset

Education

Bachelor’s degree or progress toward degree preferred

Job description

November 17, 2025

The Nebraska Journalism Trust seeks a Development Associate with a customer service mindset to maintain our customer relationship management (CRM) database and support the donors who power our fast-growing nonprofit news organization. This role is an opportunity to help a young nonprofit develop and maintain relationships and systems for long-term sustainability.

Company: Nebraska Journalism Trust
Location: Omaha, NE, with flexibility to work remote roughly half your hours as duties allow
Employment Type: Part Time (15 hours a week; occasional additional hours as needed), Permanent
Department: Nebraska Journalism Trust
Reports To: Director of Advancement
Pay: $20 an hour

RESPONSIBILITIES:

• Day-to-day management of the organization’s web-based CRM database, ensuring that all information is updated and available in real-time, including the management of automatically recurring gifts, event registrations, and donor recognition preferences
• Provide exceptional stewardship and customer service on behalf of Nebraska Journalism Trust to donors and subscribers
• Respond to email and phone inquiries about supporting the organization. Initiate email and phone contact with donors to answer questions and resolve problems
• Work closely with the Director of Finance to ensure entered gifts are accurate
• Thank donors in an appropriate and timely manner according to our donor stewardship plan
• Assist with seasonal campaigns and appeals in collaboration with consultants, vendors, and development team
• Work on special projects and other duties as assigned

PREFERRED QUALIFICATIONS:

• An understanding of the role of journalism in a democratic society, and enthusiasm for the organization’s mission: To uncover truth, amplify diverse voices, and enrich life in Nebraska
• Two years of experience in customer service, nonprofit fundraising, marketing, or communications
• Excellent written and verbal communication skills
• Detail-oriented with attention to accuracy
• Customer-service and solutions-focused mindset when working with colleagues, partners, subscribers and donors
• Discretion in handling sensitive and confidential information
• Willingness to adhere to the Trust’s ethics policy
• A bachelor’s degree, or progress toward a degree, is preferred but not required

What We Offer

BENEFITS

• 401(k) retirement plan with company match of 100% of the first 3% of an employee contribution
• 2 weeks (80 hours) of Paid Time Off (PTO) per year
• 12 paid holidays per year, with an additional 2 paid floating holidays a year
• The opportunity to make a meaningful impact on journalism and democracy in Nebraska
• A collaborative and mission-driven work environment

Equal Opportunity Statement

The Nebraska Journalism Trust is committed to building an inclusive team that reflects the full diversity of communities throughout Nebraska. Members of traditionally underrepresented communities are encouraged to apply, including people of color, LGBTQ people, and people with disabilities. People with nontraditional educational and career paths are also encouraged to apply.