Development Associate

UCP of Greater Cleveland; Cleveland (OH); On-site; USD 35,000 - 52,000; Full time

Job summary

UCP of Greater Cleveland is seeking a Development Associate to provide administrative and operational support for fundraising and marketing programs. The role manages the donor database, coordinates event logistics, prepares donor communications, and supports agency reporting.

Responsibilities include processing gifts, generating reports, producing materials, coordinating logistics, and assisting with social media and email campaigns.

Qualifications

• Associates degree and 3–5 years of nonprofit development, administrative and database experience required.
• Bachelor’s degree may be considered in lieu of experience.
• Excellent written, oral, and interpersonal communication skills and high level of computer literacy.
• Prior experience with donor databases is strongly preferred; familiarity with email marketing platforms and social media management is a plus.
• Reliable transportation and a valid Ohio driver’s license with two or fewer moving violations.

Responsibilities

• Maintain the donor database with accurate input and reporting for Development and Finance Departments.
• Process gifts and donor acknowledgments within 2 business days; run queries for appeals and events.
• Provide administrative support: meetings, minutes, filing, data entry, correspondence, mailings.
• Coordinate special events logistics, vendor relations, and budget adherence.
• Support event sponsorships, attendance, and recognition.
• Solicit in-kind support for events and agency operations.
• Assist volunteers and affinity groups with event planning.
• Support and facilitate volunteer activities for the Agency.
• Assist with preparation and implementation of Agency-wide events.
• Maintain social media accounts, email campaigns, web content, and publications/collateral.
• Provide direct administrative support to Directors as needed.
• Take on additional duties as required.

Skills

Donor database

Email marketing

Social media management

Communication skills

Non-profit experience

Education

Associate degree

Bachelor's degree possible alternative

Tools

Donor database software

Job description

BASIC FUNCTION

Under the direction of the Director of Development, the Development Associate provides administrative and operational support for the fundraising and marketing programs. The position supports fundraising growth through maintaining the fundraising database, coordinating logistics for events and campaigns, preparing donor communications and Agency reporting, as well as supporting marketing and outreach efforts.

RESPONSIBILITIES

1. Maintain the donor database including accurate input, updating donor information, and generating necessary reports for the Development and Finance Departments.
2. Ensure timely and accurate processing of gifts and donor acknowledgment (within 2 business days of receipt), while maintaining data integrity across all records. Under the direction of the Director of Development and Director of Major Gifts, create lists and run database queries to provide information and reporting for electronic and printed appeals, mailings, events, and other projects.
3. Provide administrative and clerical support for the Development Department, including but not limited to meeting coordination, minutes, filing, data entry, correspondence, and mailings; assist with production of electronic and printed materials.
4. Assist with coordination of special events associated with Agency fundraising goals, including logistical planning, implementation, follow-up, maintaining relationships with vendors, and adhering to budgetary requirements.
5. Support the Director of Development in managing special event sponsorship, attendance, and recognition.
6. Assist in soliciting in-kind support for events and Agency operations.
7. Support community members, such as volunteers or affinity groups, with planning special events and initiatives.
8. Support and facilitate volunteer activities for the Agency.
9. Assist with preparation and implementation of Agency-wide events (annual meeting, program-focused events).
10. Support the maintenance of social media accounts, email campaigns, web content, as well as electronic and print Agency publications/collateral materials.
11. Provide direct administrative support to the Director of Development and Director of Major Gifts as needed.
12. Seek out and willingly accept additional duties and responsibilities.

QUALIFICATIONS

Associates degree and three (3) to five (5) years of non-profit development, administrative and database experience required. A Bachelor’s degree may be considered in lieu of experience. Must have excellent written, oral, and interpersonal communication skills as well as a high level of computer literacy. Prior experience working with a donor database is strongly preferred, and familiarity with email marketing platforms and social media management is a plus. Must have reliable transportation and a valid Ohio driver’s license with two (2) or less moving violations.