Development and Communications Manager

United Against Human Trafficking; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

United Against Human Trafficking is seeking a Development and Communications Manager to provide administrative, operational, and coordination support to the Executive Director and staff across Development, Programs, Communications, and Board relations. You will support donor databases, grant documentation, event planning, and social media content creation.

You will collaborate with the Executive Director and staff, ensuring data accuracy, timely reporting, and effective communication across

Qualifications

• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality with sensitive information.
• Experience with donor databases and reporting.
• Proficiency in Microsoft Office and data visualization.

Responsibilities

• Provide fundraising and donor/grant support.
• Coordinate meetings, events, and program activities.
• Prepare social media content and work with social media contractor.
• Maintain and update donor databases and records.
• Prepare donor thank-you letters and stewardship communications.
• Assist with grant documentation and reporting.
• Support annual donor and grant reporting.
• Coordinate logistics for fundraising events and donor engagement.

Skills

Organizational skills

Time management

Written communication

Verbal communication

Attention to detail

Confidentiality

Microsoft Office

Database experience

Data reporting

Presentation creation

Teamwork

Event coordination

Graphic support

Meeting deadlines

Problem solving

Quick learner

Adaptable

Tools

DonorPerfect

Apricot

Volgistics

Microsoft Office

Teams

Word

Excel

Outlook

PowerPoint

Job description

Objective:

The Development and Communications Manager provides administrative, operational, and coordination support to the Executive Director and staff across multiple departments including Development, Programs, Communications, and Board relations. Responsibilities include daily office functions, donor and grant support, event coordination, and communications assistance.

Administrative Responsibilities:

• Provide fundraising support to the Executive Director


• Attend New Beginnings Breakfast Committee Meetings, Development Committee Meetings, Staff Meetings, and Leadership Meetings, Program events and photograph activities at program events


• Provide day-of support for events and organizational activities


• Prepare Social Media content and work closely with Social Media Contractor

Development:

• Manage and update donor database and donor records


• Prepare and send donor thank-you letters


• Assist with donor stewardship communications and mailings


• Support donor outreach and engagement efforts


• Procure supporting documentation for grants


• Assist with grant documentation and reporting


• Support annual donor and grant reporting


• Assist with preparation for fundraising events and donor engagement activities


• Coordinate logistics related to donor events and development initiatives


• Event planning for fundraising events

Communications:

• Supervise Communications Intern


• Create flyers, graphics, and promotional materials


• Assist with marketing and promotion for events and programs


• Support communications projects and campaigns


• Assist with newsletters, emails, and outreach communications


• Coordinate information sharing between departments when needed

Data Management:

• Maintain and update organizational databases including DonorPerfect, Apricot, and Volgistics


• Run reports to support Development, Programs, and leadership needs


• Compile and organize data for internal tracking and reporting


• Create charts, graphs, and presentations to communicate data insights


• Assist with preparing reports and presentations for Board meetings, leadership meetings, and development updates


• Ensure data accuracy and consistency across systems


• Support tracking of donors, volunteers, program participation, and event outcomes

Skills Needed:

• Strong organizational and time management skills


• Prioritize projects simultaneously


• Excellent written and verbal communication skills


• Strong attention to detail and accuracy


• Professional interpersonal skills when working with staff, donors, volunteers, and community partners


• Ability to maintain confidentiality with sensitive information


• Proficiency in Microsoft Office including Teams, Word, Excel, Outlook, and PowerPoint


• Experience working with databases including Donor Perfect, Apricot, and Volgistics


• Ability to run reports, track data, and interpret basic metrics


• Ability to create presentations, charts, and reports using organizational data


• Ability to work independently and as part of a team


• Event coordination and logistical planning skills


• Ability to support communications efforts including basic graphics, emails, and outreach


• Strong follow-through and ability to meet deadlines

Strengths Needed:

• Strong problem-solving and critical thinking skills


• Quick Learner


• Connectedness


• Achiever


• Strategic Thinker


• Adaptable

Required Meetings:

• Attend Annual staff development retreat


• Coordinator Team Meetings once a month


• Executive Team Meetings every two weeks


• Development Committee Meetings as needed


• Meeting with ED every two weeks

Metrics To Gather/Report:

• How many going from getting ahead, staying ahead to Family Hope


• Number of class offerings


• Number of participants


• Number of graduates


• Number of facilitators


• Number of clients in all programs


• Number of services by category


• All specified grant metrics

Closely Collaborates With:

• Executive Director


• Finance Director


• Data Consultant

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Mobility to work in a standard office setting and utilize standard office equipment including a computer, copy machine and printer


• Finger dexterity is needed to access, enter, and retrieve data to operate standard office equipment


• Hearing and visibility needed for making observations, communicating with others, reading and writing


• Ability to remain in a stationary position, often walking, standing, or sitting for prolonged periods


• Occasionally bend, stoop, kneel, reach, push, and pull drawers to retrieve and file information


• Ability to lift and/or carry objects up to 25 pounds