Developer/Software Engineer (Systems Engineer)

KellyMitchell Group; Orlando (FL); Hybrid; USD 62,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Employee-Owned ESOP

401(k) Retirement Plan

Job summary

KellyMitchell is seeking a Developer/Software Engineer (Systems Engineer) to support a modernization initiative. This long-term contract role requires hands-on experience with enterprise content management, personalization platforms, and API-driven services from a systems perspective.

The candidate will troubleshoot, configure platforms, and collaborate across teams to ensure reliable performance and successful software delivery.

Qualifications

• Bachelor's degree required for this role.
• 3+ years of experience with enterprise content management, personalization, or API platforms.
• Hands-on experience with Tridion CMS, AEP, and API-driven services; strong SQL, HTML, and Postman.
• Experience with monitoring tools and cloud providers is a plus.

Responsibilities

• Configure, maintain, and support enterprise content management, personalization, and API-driven platforms.
• Manage system configurations, workflows, data structures, and tagging schemas within AEP and JSON Services.
• Support integrations between content management systems, personalization platforms, and service APIs.
• Perform configuration validation, release readiness reviews, and quality assurance before deployments.
• Monitor platform performance using Splunk, Grafana, and AppDynamics to proactively identify and resolve issues.
• Troubleshoot incidents related to content workflows, personalization rules, and API services while collaborating with vendor support teams.
• Document system configurations, integration mappings, operational procedures, and troubleshooting guides.
• Provide technical support, platform guidance, user access management, demonstrations, and training to business stakeholders.

Skills

SQL

HTML/CSS

API testing

AWS/Azure

CI/CD

Analytical thinking

Troubleshooting

Communication

Education

Bachelor's Degree

Tools

RWS Tridion CMS

Adobe Experience Platform (AEP)

API-driven services

Job description

• Location: Orlando, FL

Job Summary

Our client is seeking a Developer/Software Engineer (Systems Engineer) to support their modernization initiative. This is a long-term contract opportunity for a systems support professional with experience in enterprise content management, personalization platforms, API integrations, and application support. The ideal candidate will have strong troubleshooting skills, experience configuring enterprise platforms, and the ability to collaborate with cross-functional teams to ensure reliable platform performance and successful software delivery.

Contract Details

• Duration: Approximately 1.5 years
• Location: Orlando, FL
• Work Schedule: Hybrid
• Onsite: Monday – Thursday
• Remote: Friday
• Interview Process: TBD

This position is W-2 only. We do not work with third-party firms or C2C arrangements for this role.

Core Responsibilities

• Configure, maintain, and support enterprise content management, personalization, and API-driven platforms
• Manage system configurations, workflows, data structures, and tagging schemas within AEP and JSON Services
• Support integrations between content management systems, personalization platforms, and service APIs
• Perform configuration validation, release readiness reviews, and quality assurance before deployments
• Monitor platform performance using Splunk, Grafana, and AppDynamics to proactively identify and resolve issues
• Troubleshoot incidents related to content workflows, personalization rules, and API services while collaborating with vendor support teams
• Document system configurations, integration mappings, operational procedures, and troubleshooting guides
• Provide technical support, platform guidance, user access management, demonstrations, and training to business stakeholders

Required Skills & Experience (Must-Haves)

• Bachelor's Degree required
• 3+ years of experience supporting enterprise content management, personalization, or API-based platforms
• Hands-on experience with RWS Tridion CMS, Adobe Experience Platform (AEP), and API-driven services
• Strong SQL querying skills
• Experience with HTML and CSS
• Proficiency using API testing tools such as Postman
• Experience working with monitoring tools including Splunk, Grafana, and AppDynamics
• Familiarity with cloud environments such as AWS or Azure
• Understanding of CI/CD pipelines
• Strong analytical, troubleshooting, and problem-solving skills

Preferred Skills & Experience (Nice-to-Haves)

• 2+years in a Systems Engineering or Application Support Lead role
• Experience supporting high-volume enterprise applications
• Knowledge of cross-platform integrations and enterprise service configurations
• Experience with data governance, tagging frameworks, and personalization strategies
• Strong documentation and process improvement experience
• Excellent communication and stakeholder management skills

Key Competencies & Behaviors

• Strong analytical thinking and attention to detail
• Excellent troubleshooting and incident management skills
• Ability to work effectively with technical teams, business partners, and external vendors
• Strong organizational and documentation skills
• Ability to manage multiple priorities in a fast-paced enterprise environment
• Customer-focused mindset with a commitment to system reliability and operational excellence

Work Environment

• Location: Orlando, Florida
• Work Model: Hybrid (Monday–Thursday Onsite, Friday Remote)
• Work closely with product teams, business stakeholders, and vendor partners to ensure platform stability, successful releases, and continuous operational improvements

Compensation & Benefits

• Pay Range: The approximate pay range for this position is between $45.00 and $65.00. Final compensation may vary based on experience, technical expertise, and overall qualifications.
• Medical, Dental, and Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401(k) Retirement Plan

About KellyMitchell

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.