Developer Advocate & Technical Support

Maishapay; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Home office stipend

Company laptop

Health coverage

Remote across Africa/Europe

Job summary

Maishapay is hiring a Developer Relations / Technical Writer to help developers integrate with our fintech platform. You will transform complex concepts into clear guidance and practical examples, covering documentation, tutorials, and code samples.

You will build open-source samples, support partners with APIs and webhooks, and relay feedback to engineering teams. This role is remote across Africa or Europe and requires strong English and French writing skills.

Qualifications

• At least two years of relevant experience, at junior to mid-level.
• Experience debugging REST APIs and webhooks.
• Strong programming ability and interest in helping others learn technical topics.
• Excellent technical writing and communication skills in English and French.
• Familiarity with PHP, JavaScript, or Python.

Responsibilities

• Respond to third-party developers through community channels and technical support tickets.
• Write and maintain documentation, tutorials, and code samples that help developers complete integrations.
• Build open-source sample applications and maintain client libraries.
• Guide integration partners as they work with APIs and webhooks.
• Bring recurring developer questions and product feedback to core engineering teams.

Skills

REST APIs

Webhooks

Technical Writing

Communication

French

PHP/JS/Python

Tools

Git

Job description

Role overview

Help developers integrate with a financial technology platform by turning technical concepts into clear guidance and practical examples. The role combines developer support, technical writing, sample development, and feedback sharing with engineering teams.

Responsibilities

• Respond to third-party developers through community channels and technical support tickets.
• Write and maintain documentation, tutorials, and code samples that help developers complete integrations.
• Build open-source sample applications and maintain client libraries.
• Guide integration partners as they work with APIs and webhooks.
• Bring recurring developer questions and product feedback to core engineering teams.

Requirements

• At least two years of relevant experience, at junior to mid-level.
• Practical experience using and debugging REST APIs and webhooks.
• Strong programming ability and interest in helping others learn technical topics.
• Excellent technical writing and communication skills in both English and French.
• Familiarity with PHP, JavaScript, or Python.

Benefits and work setup

• Full-time permanent position, remote across Africa or Europe.
• Home office stipend, company-provided laptop, and health coverage.