Developer Advocate & Support Engineer

Polygon.io; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A fintech company in the United States is seeking a Developer Support Engineer to assist developers with API integrations and provide troubleshooting support. The ideal candidate will have over 3 years of experience in developer support and a strong understanding of REST APIs. You will thrive in a fast-paced environment, helping enhance developer experiences and contribute to a collaborative team. Join us and revolutionize the way we interact with financial market data.

Qualifications

• 3+ years of experience in developer support or software development.
• Understanding of HTTP methods and request/response structures.
• Customer-centric mindset with a focus on exceeding developer expectations.

Responsibilities

• Assist developers in integrating APIs and SDKs.
• Diagnose technical issues related to development.
• Maintain documentation and knowledge bases.

Skills

Developer support experience

Familiarity with REST APIs

Proficiency in Python

Proficiency in Java

Proficiency in Node.js

Debugging skills

Analytical skills

Strong communication skills

Job description

A fintech company in the United States is seeking a Developer Support Engineer to assist developers with API integrations and provide troubleshooting support. The ideal candidate will have over 3 years of experience in developer support and a strong understanding of REST APIs. You will thrive in a fast-paced environment, helping enhance developer experiences and contribute to a collaborative team. Join us and revolutionize the way we interact with financial market data.