Developer Advocate, AI Enablement (Remote)

Symetra; United States; Hybrid; USD 106,400 - 177,300; Full time

Benefits offered by this job

Flexible full-time or hybrid telecommu

401(k) with immediate vesting up to 6%

Paid time away: vacation/sick/flex/10+

Company matching charitable donations

Job summary

Symetra is seeking its first Developer Advocate to empower the company’s AI journey. You’ll educate business teams on AI tools and help engineers build and ship AI-powered features, with a focus on practical adoption and measurable outcomes.

You’ll run trainings, host office hours, create engaging content and demos, and partner with engineering, COE, analytics, and cloud teams to scale a pragmatic AI strategy across the org. A Bellevue, WA studio is available for demos and collaboration.

Qualifications

• 5+ years experience in engineering, developer relations, or enablement.
• Hands-on with AI tools and coding agents.
• Ability to build integrations and demos with Python and APIs.

Responsibilities

• Educate business teams on using AI tools like ChatGPT and Claude.
• Help engineers maximize AI-assisted development through guidance.
• Manage enterprise AI accounts and tooling for easy access.
• Define adoption metrics and drive improvements.
• Create engaging content, including demos and examples.
• Collaborate with cross-functional groups on training initiatives.

Skills

Technical communication

AI tooling fluency

Engineering familiarity

Strong writing/presentation

Education

5+ years in engineering/developer relations/enablement

Tools

Python

APIs

AI tooling

Job description

About the team

Symetra's AI Enablement team is a fast-growing team of builders inside our Data Analytics organization. Our goal is to accelerate AI adoption across the company in two ways: by building shared platforms, tooling, and patterns that let other teams effectively integrate AI into their workflows, and by shipping AI-powered applications for the most important use cases.

We work in small, cross-functional teams, build with the people who use what we make, and move fast. Our first product in production, docstream, is an AI-powered document-processing platform that currently supports several of Symetra's back-end operational processes. We plan to continue to iterate on docstream and to build out other products using the same modular architecture, integrating third-party products where it makes sense.

About the role

As Symetra's first Developer Advocate, your goal will be to help everyone at the company get more out of AI. You'll work with two primary audiences: business teams adopting tools like ChatGPT and Claude, and engineers getting the most out of AI-assisted development. You'll run training and office hours, build and share best practices, manage our enterprise AI tooling, and make our tools and capabilities easy to use. When needed, you'll pull in engineers or leaders from our team.

What you will do

• Help business teams use AI tools like ChatGPT and Claude well, through training, onboarding, and support.
• Help engineers get the most from AI-assisted development, through office hours, best practices, and other guidance.
• Manage our enterprise AI accounts and tooling and make our data and capabilities easy to use (for example, working with engineering teams to set up MCP servers that give AI access to their applications).
• Define what good AI adoption looks like, track it, and double down on what works.
• Create engaging content, written and video, plus the demos and examples that turn AI from a buzzword into something people use (we have a studio in our Bellevue, WA office you can use if you're in the area).
• Partner with groups already driving this work (the innovation community, engineering COE, analytics engineering and cloud office hours, and more) on training and joint efforts.

Who You Are

• An experienced technical communicator (typically 5+ years across engineering, developer relations, or enablement) who can teach and influence both engineers and business users.
• Hands-on with AI yourself: fluent with AI coding agents (like Claude Code) and modern AI tools, with real things you've built.
• Enough engineering ability to build integrations and demos (for example with Python and APIs) and earn engineers' trust.
• Strong writing and presentation skills: docs, talks, and office hours.
• A knack for driving adoption and measuring what works.

Benefits and Perks

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation

Salary Range: $106,400 - $177,300 plus eligibility for annual bonus program

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.