Developer Advocate

Servicenow; Dallas (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

ServiceNow is seeking a Developer Advocate to grow and engage our developer ecosystem. You will craft content, deliver technical workshops, and help scale our developer program across communities and channels.

You will work with product, engineering, marketing, and events teams to design compelling experiences, drive adoption, and represent ServiceNow at conferences and online venues.

Qualifications

• 3+ years as a Developer Advocate or Developer Relations team member or related experience supporting Developer success.
• 6+ years as a Developer or Engineer across cloud software development, PaaS, SaaS.
• Experience in producing technical content and public speaking.
• Familiarity with developer communities and open-source ecosystems.

Responsibilities

• Attract, inspire, and enable a thriving ecosystem through proactive direct engagement and learning mindset.
• Create content (blogs, videos, code samples, workshops, webinars) as a trusted technical peer.
• Scale content creation and support production needs of the Developer Advocate team.
• Plan and execute developer experiences like hackathons, workshops, and meetups.
• Build events and meetups to drive community collaboration.
• Engage networks of developers and promote development on ServiceNow.
• Contribute to social media and blogging to raise developer awareness.
• Identify new channels to reach and engage developers; collaborate with Product Marketing, PM, Eng, Events, Campaigns.

Skills

Developer Advocacy

Public Speaking

Technical Writing

Content Creation

Video Production

Community Engagement

Blogging

Cross-functional Collaboration

Tools

Premier Pro

Job description

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone- freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

What you get to do in this role:

• Attract, inspire, and enable a thriving ecosystem through proactive direct engagement, with a bias toward 'learning and listening' and transforming community members into champions.
• Establish yourself as a trusted technical peer and community advocate by generating innovative content, whether it is blog posts, videos, code examples, workshops, webinars, etc. You will have tremendous freedom in this space to be creative and generative.
• As you grow in this role, you will support production needs of the Developer Advocate team, helping scale content creation.
• Identify, plan, and execute amazing developer experiences like hackathons, workshops, and meetups
• Help build and scale events and meetups to drive community collaboration.
• Help your established networks of developers understand why they want to be developing on ServiceNow
• Participate in social media and blogging activities to drive developer awareness
• Identify and drive action on new channels to reach and engage with developers
• Partner with a cross functional team including Product Marketing, Product Management, Engineering, Events and Campaigns team to deliver our developer program content.

Qualifications

To be successful in this role you have:

• 3+ years of experience as a Developer Advocate or Developer Relations team member or related experience supporting Developer success.
• 6+ years of experience as a Developer or Engineer across any relevant disciplines including cloud software development, PaaS, SaaS.
• ServiceNow experience a bonus, but not necessary. A willingness to learn is!
• Video creation experience a plus, especially using Premier Pro.
• Experience speaking at technology conferences, blogging, video, and writing technical articles and contributing to popular open-source projects.
• Excellent communication skills as both a strong technical writer and a dynamic public speaker.
• Proven strong relationship building, especially in digital environments, to interact with peers, colleagues, customers, and third parties
• Travel: Up to 20% annually

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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