Detention Case Manager

Eagle County Government; Vail (CO); On-site; USD 63,000 - 88,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and low

Wellness program

15 paid holidays

Paid time off

Paid volunteer hours

8% retirement match

Tuition reimbursement

Bilingual Pay Incentive

Public transit pass

Job summary

Eagle County Government’s Eagle County Sheriff’s Office seeks a Detentions Case Manager to bridge incarceration and community reintegration. You will assess inmates’ needs, secure post-release housing and employment, and coordinate volunteer programming to support reentry.

The role blends advocacy, strategy, and community-building within the jail setting. The position offers a schedule of Monday–Friday, 8am–5pm, with some daytime flexibility.

Qualifications

• Experience: At least 4 years of increasingly responsible experience in case management, social services, criminal justice, or related field.
• Education: A Bachelor’s degree in Social Work, Criminal Justice, Social Sciences, or related field is highly preferred.
• Bilingual: Fluency in English and Spanish is highly preferred and qualifies for bilingual pay incentive.
• Travel: Valid driver’s license and travel throughout Eagle River Valley for community outreach.

Responsibilities

• Inmate Reentry & Advocacy (The Core) – assess and plan with inmates to evaluate social, mental, and physical needs and map a success plan.
• Connect to Resources – partner with community organizations, treatment facilities, and housing/employment resources.
• Coordinate Releases – assist inmates with housing, healthcare, and post-release services for a smooth return.
• Navigate Barriers – provide non-judgmental guidance to overcome barriers to self-sufficiency.
• Volunteer Program Leadership – oversee jail programming and coordinate the volunteer network.
• Onboard & Train – lead facility tours, orientations, and manage secure volunteer files.
• Ensure Smooth Operations – direct weekly schedules and address volunteer-related concerns.

Skills

Communication

Organization

Problem Solving

Compassion & Boundaries

Teamwork & Relationships

Cultural Competence

Education

Bachelor’s degree in Social Work, Criminal Justice, Social Sciences, or related field

Job description

The Eagle County Sheriff's Office is searching for a Detentions Case Manager who will serve as a crucial bridge between incarceration and a successful, stable return to our community.

In this role, you are a strategist, an advocate, and a community builder. You will work directly with inmates to assess their needs, secure post-release housing and employment, and navigate the systemic barriers to reentry. In addition, you will help coordinate our jail's volunteer program—onboarding, orienting, and managing the passionate community volunteers who bring life-changing programming inside our walls.

If you want to apply your human services background where it is truly needed most, this is your opportunity to drive systemic, positive change.

Hiring Range: $30.21-$36.25. (The maximum pay for this position is $42.29).

Schedule: Monday – Friday, 8am-5pm. Slight flexibility can be offered, but employee should be in the office during daytime business hours.

Key Responsibilities

• Inmate Reentry & Advocacy (The Core)
• Assess & Plan: Interview inmates to evaluate their social, mental, and physical needs while incarcerated, helping them establish a roadmap for success.
• Connect to Resources: Build robust partnerships with community organizations, treatment facilities, and local housing/employment resources.
• Coordinate Releases: Assist inmates with applications for housing, healthcare, and vital post-release services so they have a soft landing on day one of their release.
• Navigate Barriers: Provide non-judgmental guidance and creative problem-solving to help inmates overcome immediate roadblocks to self-sufficiency.

• Volunteer Program Leadership
• Manage & Mentor: Partner with the Administrative Supervisor to oversee jail programming and serve as the central contact for our volunteer network.
• Onboard & Train: Lead facility tours, run orientations, and coordinate secure files for incoming volunteers.
• Ensure Smooth Operations: Direct weekly schedules, address day-to-day volunteer concerns, and keep everyone up to date on jail security procedures.

Qualifications

• Experience: At least 4 years of increasingly responsible experience in case management, social services, criminal justice, or related field, or equivalent education, training and experience that produces the required knowledge, skills and abilities.. Previous case management, social work, or human services experience is preferred.
• Education: A Bachelor’s degree in Social Work, Criminal Justice, Social Sciences, or a related field is highly preferred.
• Bilingual Skills: Bilingual fluency in English and Spanish is highly preferred and qualifies for our county bilingual pay incentive!
• Travel: A valid driver\'s license and satisfactory motor vehicle record. This role involves travel throughout the beautiful Eagle River Valley for community outreach.

Core Skills & Mindset

• Communication: Strong interpersonal and de-escalation skills to collaborate effectively with inmates, jail staff, and community partners.
• Organization: Excellent time management to handle high-volume caseloads and coordinate time-sensitive reentry logistics before release.
• Problem Solving: Strong critical thinking to creatively navigate systemic barriers and connect clients with limited community resources.
• Compassion & Boundaries: A non-judgmental, empathetic approach to client care, balanced with the strong boundaries required in a correctional setting.
• Teamwork & Relationships: Ability to work seamlessly within a multidisciplinary team of security personnel, medical staff, and outside providers.
• Cultural Competence: Willingness to establish and maintain respectful, professional relationships with clients from a diverse population and backgrounds.

Law Enforcement Background & Screening Requirements

• Must successfully pass a detailed background investigation, polygraph test, psychological exam, physical evaluation, and drug screen.
• Must not have used illegal drugs within the past 3 years, or marijuana within the past 1 year.
• Must not have been convicted of any felonies or any acts involving domestic violence.
• Application must list the past 10 years of continuous work experience.

Culture & Benefits

Working in local government is one of the best career paths in the mountains. ‘Your Career will Soar with Eagle County’. Get started with us today!

• Why is Eagle County recognized as a Best Place to Work in 2022? Culture of flexibility and support for mental health / wellness. Check out more awards here.
• Purpose! A modern, values-driven workplace with more than 550 employees embracing a welcoming culture, supportive leaders and an organization focused on our mission: Creating a Better Eagle County for All.
• Learning organization focused on professional development opportunities, FREE CMC classes and Tuition reimbursement.
• Future-focused with our Strategic Plan on improving housing, climate change and more.
• As a certified healthy workplace, our culture recognizes the importance of individual needs and enjoying life outside of work. Other perks may include flexible work arrangements, paid volunteer time, and daytime fitness classes/bike rides.

Great benefits! See the details

• Comprehensive and low-cost medical, dental, and vision insurance (as low as $85/month for employee only)
• Wellness program where you can earn cash or extra days off
• 15 paid holidays
• Paid time off (starting at 12 days) and additional medical leave
• Paid volunteer hours
• 8% (dollar-for-dollar match) retirement plan
• Free classes at Colorado Mountain College
• Eagle County University classes (internal training)
• Tuition reimbursement programs
• Bilingual Pay Incentive
• Free bus pass and more

Relocation & Housing Information