DETAILER

VW Audi of Chattanooga; Chattanooga (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team in a customer-focused role. This position involves maintaining a clean and organized service department, detailing vehicles, and ensuring customer satisfaction through friendly interactions. The ideal candidate will be flexible with working hours and committed to upholding company standards. If you enjoy working in a dynamic environment and have a passion for customer service, this opportunity is perfect for you. Join a team that values your contributions and offers a supportive atmosphere for growth and development.

Qualifications

• Ability to work flexible hours and follow directions.
• Strong focus on customer satisfaction and communication.

Responsibilities

• Maintain a clean and organized service department.
• Detail and wash cars to ensure customer satisfaction.
• Interact courteously with customers and handle requests quickly.

Skills

Flexible hours

Following directions

Customer satisfaction

Time management

Communication skills

Job description

QUALIFICATIONS

Able and willing to work flexible hours. Able to receive and follow directions.

PHYSICAL REQUIREMENTS

1. BENDING, TWISTING AND/OR STOOPING on a regular basis
2. LIFTING on a regular basis
3. REACHING AND/OR LIFTING OVERHEAD on a regular basis
4. GRASPING/GRABBING WITH HANDS on a regular basis

EXPECTATIONS

1. Devote himself/herself to ensuring satisfaction to customers.
2. Determine management, production and quality requirements by asking questions and listening.
3. Attend company meetings as required.
4. Maintain a follow-up system that encourages follow-through with assigned projects.
5. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
6. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
7. Understand the terminology of the business and keep abreast of technology changes in products and services.
8. Know and understand the federal, state and local requirements which govern the company’s business.
9. Follow lawful directions from supervisors.
10. Understand and follow work rules and procedures.
11. Participate in performance management.
12. Interact well with others and be a positive influence on employee morale.
13. Uphold the company’s non-disclosure and confidentiality policies and agreements.
14. Work evening, weekend and holiday work hours as required.

JOB-SPECIFIC EXPECTATIONS

1. Aid the Technicians with maintaining a clean and organized service department.
2. Maintain and clean the appearance of the general facilities.
3. Detail all cars, both new and used.
4. Wash cars and ensure they are cleaner when the customer leaves the dealership.
5. Handle requests courteously and quickly.
6. Greet outside customers quickly and in a friendly and courteous manner.