Detail Tech Team Lead Wilmington, NC

BDS Dealer Pros; Wilmington (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

401(k) with Company Match

Paid Time Off

Employee Referral Program

Opportunities for Advancement

Job summary

BDS Auto Advantage in Wilmington, NC is seeking an Automotive Detail Team Lead to oversee daily detailing operations while contributing hands-on with vehicle detailing.

Lead, coach, and develop a team of Detail Technicians; set quality standards, monitor productivity, and ensure safety; coordinate with dealership management.

This working leadership role requires 3+ years detailing experience and some leadership background; evenings/weekends may be required; benefits included.

Qualifications

• Minimum 3 years of professional automotive detailing experience.
• Previous leadership, supervisory, or team lead experience preferred.
• Valid driver's license with reliable transportation.

Responsibilities

• Lead, coach, and motivate a team of Detail Technicians.
• Provide hands-on training and ongoing development for staff.
• Set quality, productivity, and customer-service standards.
• Coordinate daily work with dealership management.
• Maintain safety and a clean work environment.

Skills

Detailing expertise

Team leadership

Communication

Tools

Detailing equipment

Job description

Thank you for your interest in joining BDS Auto Advantage

BDS Auto Advantage currently operates locations in Raleigh, Cary and Fayetteville. We are always looking for hard-working, trustworthy individuals to be part of our team. We are an equal opportunity employer.

Please check our current openings below.

Position:Detail Tech Team Lead Wilmington, NC

Location: Wilmington, NORTH CAROLINA

Job Id:305

# of Openings:1

Required Qualifications

• Valid Driver's License
• Reliable Transportation
• Minimum of 3 years of professional automotive detailing experience
• Previous leadership, supervisory, or team lead experience preferred

About BDS Dealer Pros

Since 1996, BDS Dealer Pros has grown to become one of the largest automotive detailing and reconditioning companies in Central North Carolina. We partner with automotive dealerships to provide exceptional detailing services while maintaining the highest standards of quality, efficiency, and customer satisfaction.

We are seeking an experienced Automotive Detail Team Lead who is passionate about automotive detailing and has the leadership skills to motivate a team while ensuring every vehicle meets our quality standards.

Position Summary

The Automotive Detail Team Lead is responsible for leading the daily operations of an automotive detailing team while actively participating in the detailing process. This is a working leadership position that requires extensive hands-on detailing knowledge combined with strong leadership, communication, and organizational skills.

The Team Lead is responsible for maintaining quality standards, improving productivity, training and coaching employees, building strong customer relationships, and ensuring a safe, efficient work environment.

Success in this role is measured by consistently delivering exceptional quality, maximizing team productivity, maintaining high levels of customer satisfaction, developing team members, and ensuring dealership and company standards are met every day.

• Lead, coach, and motivate a team of Detail Technicians.
• Provide hands-on training and ongoing development for new and existing employees.
• Set the standard for quality, productivity, professionalism, and customer service.
• Assign daily work and monitor workflow to maximize efficiency.
• Assist team members when workloads increase or staffing shortages occur.
• Provide coaching, corrective feedback, and communicate performance concerns to management.
• Help create a positive, respectful, and accountable team culture.

Vehicle Detailing

• Perform professional interior and exterior vehicle detailing.
• Wash, clay, buff, polish, wax, and protect vehicle finishes.
• Perform paint correction when required.
• Clean and condition interiors including carpets, upholstery, leather, plastics, glass, and trim.
• Photograph vehicles after receiving company training.
• Move vehicles safely throughout dealership property.
• Maintain dealership presentation standards on every vehicle.

Quality Control

• Ensure dealership and company quality standards are consistently met.
• Monitor production goals, turnaround times, and team efficiency.
• Maintain excellent relationships with dealership personnel.

Operations

• Coordinate daily production with dealership management.
• Maintain inventory of detailing supplies and equipment.
• Ensure equipment is properly maintained and report repair needs.
• Maintain accurate documentation and daily operational records.
• Assist with scheduling and staffing needs as directed.

Safety & Compliance

• Promote and enforce all company safety policies.
• Ensure proper handling of chemicals and detailing equipment.
• Maintain a clean and organized work environment.
• Report accidents, injuries, property damage, and safety concerns immediately.
• Ensure compliance with OSHA regulations and company policies.
• Protect company assets including vehicles, keys, tools, and equipment.

Qualifications

Required

• Minimum 3 years of professional automotive detailing experience
• Strong knowledge of professional detailing techniques, products, and equipment
• Valid driver's license with acceptable driving record
• Reliable transportation
• Ability to work evenings and weekends
• Ability to drive both automatic and manual transmission vehicles (preferred)

Preferred

• Previous leadership or supervisory experience
• Experience training and mentoring employees
• Strong customer service and communication skills
• Computer proficiency for basic reporting and communication

Physical Requirements

This position requires:

• Standing and walking for extended periods
• Frequent bending, kneeling, squatting, reaching, and climbing
• Regular lifting of up to 75 pounds
• Working both indoors and outdoors in varying weather conditions
• Exposure to cleaning chemicals, noise, and moving vehicles
• Ability to safely operate detailing equipment and tools
• Health Insurance
• Vision Insurance
• Life Insurance
• 401(k) with Company Match
• Paid Time Off
• Employee Referral Program
• Opportunities for Advancement

Why Join BDS Dealer Pros?

At BDS Dealer Pros, we believe great leaders build great teams. If you're an experienced automotive detail professional who enjoys developing people, maintaining high-quality standards, and leading by example, we'd love to have you join our team.

This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. BDS Dealer Pros reserves the right to modify responsibilities as business needs change.