Detail-Driven Deposit Operations Specialist

Chesapeake Bank; Chester (VA); On-site; USD 39,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Opportunities for growth

Job summary

Chesapeake Bank is seeking a Deposit Operations Specialist to join the team in a role that supports the Deposit Operations Department across daily core banking tasks and customer-facing processes.

The position emphasizes accuracy, teamwork, and learning new systems while contributing to smooth operation of banking functions and compliance with regulations. The role requires detail orientation, solid communication, and ability to handle varied tasks throughout the day.

Qualifications

• High School Diploma or equivalent.
• 2+ years in banking experience preferred.
• Ability to work independently with minimal guidance.
• Attention to detail and accuracy in transactions.
• Excellent verbal and written communication via phone and email.

Responsibilities

• Follow established policies, procedures, and guidelines to protect customers and Chesapeake Bank.
• Answer phone calls, emails, and other communication to assist and resolve problems with excellent customer service and composure.
• Perform Start of Day and End of Day within core banking applications, including transferring files to core banking systems.
• Perform amount entry and balancing functions of branch transactions.
• Process and monitor check adjustments and cash items to and from the Federal Reserve.
• Perform product maintenance, customer maintenance, and various types of data entry for customers.
• Produce debit cards, including new card orders, expiring card orders, bulk card shipments, and other duties.
• Work and process non-posted demand deposit account items, including NSFs and internal cash items.
• Review account-level and customer-level maintenance, rate changes, and account setups.
• Understand and apply banking regulations, state and federal laws relevant to Deposit Operations.
• Process Federal Verification Requests from SSA/SSI and local agencies.
• Balance, reconcile, and problem-solve general ledgers and accounts in Deposit Operations.
• Process garnishments, levies & liens as needed.
• Prepare and send tax files to vendors and ensure correct TINs; send Federal Withholding to IRS.
• Support risk assessments, audits, and exams as part of the three lines of defense.
• Other duties as assigned by supervisor.

Skills

Customer service

Data entry

Balancing

Banking regulations

Microsoft Office

Communication

Education

High School Diploma or equivalent

Tools

Core banking software

Federal Reserve processes

Job description

Chesapeake Bank is seeking a Deposit Operations Specialist to join the team in a role that supports the Deposit Operations Department across daily core banking tasks and customer-facing processes.

The position emphasizes accuracy, teamwork, and learning new systems while contributing to smooth operation of banking functions and compliance with regulations. The role requires detail orientation, solid communication, and ability to handle varied tasks throughout the day.