Desktop Technician — Remote (30 Days/Year)

Insight Enterprises; Tupelo (MS); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Remote work flexibility up to 30 days

Job summary

Insight Enterprises is seeking a Services Technician for an onsite role in Tupelo, MS. The position involves imaging laptops/desktops, performing break-fix repairs, and managing ticket queues with proper notes.

You will also handle asset management and data certification, ensuring devices are in full operational order. Qualified candidates have at least 5 years of IT hardware support experience, can lift 50 pounds, and possess ServiceNow experience.

Qualifications

• Minimum 5 years of IT hardware support experience.
• Ability to lift 50 pounds without restrictions.
• Experience imaging laptops and desktops and performing repairs.
• General PC troubleshooting skills and independent work style.

Responsibilities

• Imaging of laptop and desktop devices.
• Perform break-fix repairs as needed.
• Manage ticket queues and close tickets with notes.
• Follow asset management processes and data certification.

Skills

ServiceNow experience

Laptop repair

Troubleshooting

Independent worker

Job description

Insight Enterprises is seeking a Services Technician for an onsite role in Tupelo, MS. The position involves imaging laptops/desktops, performing break-fix repairs, and managing ticket queues with proper notes.

You will also handle asset management and data certification, ensuring devices are in full operational order. Qualified candidates have at least 5 years of IT hardware support experience, can lift 50 pounds, and possess ServiceNow experience.