Desktop Technician Internship - Summer 2027

FlightSafety International; Columbus (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

FlightSafety International is seeking a Desktop Technician Intern to gain hands-on experience supporting daily IT operations and assisting customers across the organization. The role includes troubleshooting, installing, repairing, upgrading, and configuring hardware such as desktops, laptops, and printers, and exposure to A/V technologies used in conference rooms.

The paid internship runs for 10 weeks from June 1, 2027 to August 4, 2027, with 40 hours per week.

Qualifications

• Must be enrolled in an undergraduate or graduate program.
• GPA of 3.0 or higher at the time of application.
• Major in Engineering or Computer Science preferred.

Responsibilities

• Understand the company and its brand, goals, and services.
• Rotate through divisions and contribute ideas to growth and improvement.
• Accept business-focused projects, research, and present final results.
• Interact with customers to provide service and sales support.
• Suggest improvements to management for customer service and internal processes.
• Learn and become proficient with internal software systems.

Skills

Strong work ethic

Critical thinking

Confidential information handling

Education

Engineering or Computer Science background

Job description

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FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.

TheDesktop Technician Intern will perform meaningful work alongside other talented professionals gaining insight to FlightSafety International’s culture and business philosophy. This internship provides hands‑on experience supporting daily IT operations, working closely with the Senior Deskside Support Technician to assist customers across the organization, including senior leadership. The role includes troubleshooting, installing, repairing, upgrading, and configuring hardware such as desktops, laptops, and printers. Interns will also build technical knowledge of core systems while gaining exposure to specialized A/V technologies used in conference rooms. This paid internship is a 10-week program that will begin June 1st, and will conclude August 4th, 2027. 40 hours per week will be expected of each intern.

Tasks and Responsibilities

• Understands the overall concept of the company, including the brand, customer, product goals, and all other aspects of service.
• Rotates through our divisions of responsibility and provides ideas to grow and improve the business.
• Accepts designated, business-focus projects to research, propose ideas and solutions, and present final project during the internship.
• Engages with customers or clients and provides service and/or sales.
• Provide suggestions to management for improving customer service and internal processes.
• Learns and becomes proficient on internal software systems.
• Must currently be enrolled in an undergraduate or graduate program, working towards a Bachelor's or Master'sdegree. A major in Engineering or Computer Science is preferred.
• Cumulative GPA of 3.0 or higher at the time of application. Must be submitted on resume.
• Fundamental knowledge of computer programs, techniques, and concepts for the area of application.

Knowledge, Skills, Abilities

• Strong work ethic, self-motivated, positive, personable, and ability to develop relationships.
• Excellent critical thinking/problem solving skills.
• Ability to handle confidential information.

Physical Demands and Work Environment

• The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Any offer of employment is contingent upon successful completion of required compliance reviews, including verification that the candidate is not prohibited from employment under U.S. economic sanctions programs administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC).

This position may require access to export‑controlled technology or services subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Employment consideration and any offer of employment are contingent upon the applicant’s ability to comply with these requirements, including qualifying as a “U.S. Person” under applicable regulations or otherwise eligible for export authorization within a timeframe consistent with business needs. A “U.S. Person” includes U.S. citizens, lawful permanent residents (holders of approved and unexpired green cards), and certain refugees or asylees with protected status under U.S. law.

This position may also require eligibility to obtain and maintain a U.S. Government security clearance for the duration of employment.