Delivery Office Internship - Summer 2027

FlightSafety International Inc; Columbus (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

FlightSafety International is seeking a Delivery Office Intern for a 10-week paid internship. You will support software development and project initiatives, gather requirements, and shape user functionality.

The role partners with teams to define user experiences and customer journeys at a strategic level, contributing to well-designed solutions. The program runs June 1 through August 4, 2027, totaling 40 hours per week.

Qualifications

• GPA 3.0 or higher required at time of application (submission via resume).
• Fundamental knowledge of computer programs, techniques, and concepts.

Responsibilities

• Understand the company, brand, goals, and service scope.
• Rotate through divisions and suggest ideas to grow and improve business.
• Accept business-focused projects to research, propose ideas and present outcomes.
• Engage with customers and provide service and/or sales.
• Suggest improvements to management for customer service and internal processes.
• Learn and become proficient on internal software systems.

Skills

Requirements gathering

User experience

Customer journeys

Education

MIS/IS/IT related degree

Job description

About FlightSafety International

FlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world's largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.

The Delivery Office Intern will perform meaningful work alongside other talented professionals gaining insight to FlightSafety International's culture and business philosophy. This role will support the delivery of software development and project initiatives by helping facilitate requirements gathering and shaping user functionality. The intern will partner with teams to define user experiences and customer journeys at a strategic level, contributing to clear, welldesigned solutions. This paid internship is a 10-week program that will begin June 1st, and will conclude August 4th, 2027. 40 hours per week will be expected of each intern.

Tasks and Responsibilities

• Understands the overall concept of the company, including the brand, customer, product goals, and all other aspects of service.


• Rotates through our divisions of responsibility and provides ideas to grow and improve the business.


• Accepts designated, business-focus projects to research, propose ideas and solutions, and present final project during the internship.


• Engages with customers or clients and provides service and/or sales.


• Provide suggestions to management for improving customer service and internal processes.


• Learns and becomes proficient on internal software systems.

Minimum Education

Must currently be enrolled in an undergraduate or graduate program, working towards a Bachelor's or Master's degree. A major in Management Information Systems (MIS), Information Systems / Information Technology, Business Administration / Business Management, Business Analytics, Computer Science / Software Engineering, Industrial & Systems Engineering is preferred.

• Cumulative GPA of 3.0 or higher at the time of application. Must be submitted on resume.

Minimum Experience

• Fundamental knowledge of computer programs, techniques, and concepts for the area of application.

Knowledge, Skills, Abilities

• Strong work ethic, self-motivated, positive, personable, and ability to develop relationships.


• Excellent critical thinking/problem solving skills.


• Ability to handle confidential information.

Physical Demands and Work Environment

• The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Any offer of employment is contingent upon successful completion of required compliance reviews, including verification that the candidate is not prohibited from employment under U.S. economic sanctions programs administered by the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC).

This position may require access to export-controlled technology or services subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Employment consideration and any offer of employment are contingent upon the applicant's ability to comply with these requirements, including qualifying as a \"U.S. Person\" under applicable regulations or otherwise eligible for export authorization within a timeframe consistent with business needs. A \"U.S. Person\" includes U.S. citizens, lawful permanent residents (holders of approved and unexpired green cards), and certain refugees or asylees with protected status under U.S. law.

This position may also require eligibility to obtain and maintain a U.S. Government security clearance for the duration of employment.