Desktop Technician II

Software Resources; New York (NY); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Short-term disability

Life insurance with AD&D

Job summary

SRI Resources is seeking a Desktop Technician II for an on-site, New York City contract. The role entails maintaining PCs, printers, and peripherals, relocating devices, and installing software while ensuring virus protection and security standards.

You will support Windows environments, Outlook and MS Office, and assist with basic network and iOS device tasks. The assignment ends year-end, with benefits package available.

Qualifications

• Diploma in Computer Engineering or related field; 2+ years PC/printers support experience.
• Proficient in English (written & oral).
• Strong customer-oriented communication and analytical skills.
• Proficient with Windows 7 & 8, Outlook; proficient in Word, Excel, PowerPoint.
• Knowledge of Symantec Antivirus and Attachmate Extra Program.
• Basic TCP/IP troubleshooting knowledge.
• Experience with iOS devices (iPhone/iPad).

Responsibilities

• Relocate and install PCs, printers and peripherals across locations.
• Perform comprehensive maintenance on PCs, notebooks, printers and peripherals.
• Install and configure end-user software (MS Office, Outlook).
• Observe security and virus protection regulations during installations.
• Update asset data for hardware/software after installation or relocation.

Skills

End user support

Windows 7/8

MS Office/Outlook

LAN basics

Customer communication

iOS support

Education

Diploma in Computer Engineering

Tools

Symantec Antivirus

Attachmate Extra

MS Office Suite

Outlook

Job description

Desktop Technician II

On-site in New York City. 2+ month contract. Pay Rate: $25 - $27.80/hr DOE

Job Description

• Temporary tech is needed until end of year to perform comprehensive maintenance scheme, including PC, notebooks, printers and other PC peripherals.
• Relocate & install PCs, printers & other peripherals including standard software within all company locations.
• Install & configure of end user software, e.g.: MS Office, MS Outlook. Observe security & safety regulation in particular to virus protection.
• Ensure software is virus free prior to installation. Install Local Area Network (LAN) client software & hardware as appropriate.
• Update hardware/software asset data upon installation or relocation of any PC equipment.

Qualification/Skills Required

• Possess a Diploma in Computer Engineering or related fields with preferably two (2) years experience in PC/printers support & maintenance.
• Proficient in English (written & oral)
• Pleasant personality & positive attitude, Effective end user communication, analytical skills & customer oriented
• Proficient in supporting Window 7 & 8 client environment, Possess working knowledge in Outlook, Proficient in WINDOW-based application such as MS Word, MS Excel, MS PowerPoint
• Knowledge of Symantec Antivirus/ Attachmate Extra Program etc.
• Basic knowledge in troubleshooting network connections with some understanding of basic TCP/IP concepts.
• Basic knowledge in supporting iOS devices (i.e., iPhone and iPad).

About SRI Resources

SRI Resources, founded more than 3 decades ago, is a trusted staffing partner specializing in Technology (IT, Creative, & Marketing), Finance, & Accounting placements.

We work with companies nationwide that need skilled professionals and connect them with candidates like you looking for the right opportunity.

We are always looking for professionals at all experience levels and in various specialties to meet our clients' hiring needs. As a member of our team, you will have access to benefits including medical, dental, and vision coverage, a 401(k) with company match, short-term disability, life insurance with AD&D.