Desktop Team Leader

Hunter Bond; New York (NY); On-site; USD 140,000 - 250,000; Full time

Job summary

Hunter Bond is looking for a Desktop Team Leader to manage a global Desktop Support team within a fast-paced trading environment in New York. The role requires strong skills in Microsoft technologies, cloud environments, and effective communication. Ideal candidates will have over 2 years of management experience in a similar setting.

This position offers a competitive salary ranging from $140,000 to $250,000, plus bonuses. The successful candidate will oversee 2nd line support and work closely with analysts to ensure high-quality support.

Qualifications

• 2+ years of experience managing a Support team.
• Strong skillset in Microsoft environments.
• Proficient in using PowerShell.

Responsibilities

• Lead and manage a global Desktop Support team.
• Oversee 2nd line support activities and escalations.
• Provide broad 2nd line support for users.
• Support and manage Windows 10/11 and Office365 environments.
• Automate tasks using PowerShell.

Skills

Team Leadership

Microsoft Windows 10/11

Active Directory

Office365

PowerShell

Cloud (Azure)

Communication Skills

Job description

Role: Desktop Team Leader – Trading
Client: Elite FinTech / HFT Firm
Compensation: $140,000 - $250,000 + Bonus
Location: New York

Overview

My client are seeking an Engineer turned Manager to lead a globally dispersed Desktop Support team in a busy trading environment.

You will have 2+ years of experience managing a Support team, ideally within a global setup. The ideal candidate will come from a similar environment.

The Role

Team Leadership: Leading and managing a global Desktop Support team.

Trading Environment: Operating within a fast-paced trading environment.

Support Oversight: Overseeing 2nd line support activities and escalations.

Key Responsibilities

• Team Management: Running a team of Support / Desktop Analysts.
• Desktop Support: Providing broad 2nd line support.
• Microsoft Environment: Supporting Windows 10/11, Windows Server, Active Directory and Office365.
• Cloud: Working with Azure environments.
• Automation: Using PowerShell for administration and automation.
• Communication: Communicating effectively at all levels of the business.

Requirements

• Management: 2+ years’ experience managing a Support team.
• Microsoft: Strong Microsoft-oriented skillset including Windows 10/11, AD and Office365.
• PowerShell: Strong PowerShell experience.
• Communication: Ability to communicate at all levels.

If this is of interest, please apply ASAP for more information.