Desktop Systems Engineer - End-User IT & Automation

DRW Holdings, LLC; Chicago (IL); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical Insurance

Pharmacy Benefits

Dental Insurance

Vision Insurance

401k with employer match

Short and Long-term Disability

Life and AD&D Insurance

Health Savings Account

Flexible Spending Accounts

Job summary

DRW in Chicago is seeking a Desktop Systems Engineer to serve as the front line of user support, building and maintaining workstations, laptops, and mobile devices across the Chicago office and exchange floors.

The role emphasizes troubleshooting, automation, and evaluating new technologies, with a fast-paced environment that rewards initiative, collaboration, and proactive problem solving.

Qualifications

• 2+ years MEMCM/SCCM administration experience or similar.
• Knowledge of application packaging and management.
• Strong experience supporting and configuring Windows 10.
• Strong knowledge of Group Policy management.
• Passionate about technology.
• Highly motivated, self-starter who is eager to grow within our organization.
• Ability to manage projects independently.

Responsibilities

• Provide end-user support to employees in the Chicago office and exchange floors.
• Build, configure, and upgrade workstations, laptops, and mobile devices.
• Troubleshooting, maintenance, and upgrades of desktop managed servers.
• Provide support for conference room technologies.
• Automation of repetitive system administration tasks.
• Evaluating and recommending new hardware and software technologies or solutions.

Skills

MEMCM/SCCM administration

Application packaging

Windows 10 configuration

Group Policy management

Tech passion

Self-starter

Project management

Job description

DRW in Chicago is seeking a Desktop Systems Engineer to serve as the front line of user support, building and maintaining workstations, laptops, and mobile devices across the Chicago office and exchange floors.

The role emphasizes troubleshooting, automation, and evaluating new technologies, with a fast-paced environment that rewards initiative, collaboration, and proactive problem solving.