Desktop Support Technician (Travel In Seattle)

TEKsystems; Seattle (WA); On-site; USD 45,000 - 54,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short/long-term disability

Health Spending Account (HSA)

Transportation benefits

Time Off/Leave (PTO)

Job summary

TEKsystems seeks a Desktop Support Technician for a traveling role servicing Seattle area clients. This contract-to-hire position is based in Seattle, WA with responsibilities across multiple branch locations.

You will handle Tier 1–2 IT issues, imaging desktops, managing VDI, and mentoring junior technicians while complying with ITIL practices. Travel and background checks required; compensation is $33.00-$39.00 per hour.

Qualifications

• Must be able to drive/travel to the different branch locations throughout the Seattle surrounding areas.
• 3 years of IT Support experience with a mid-to-large size org (more hardware heavy preferred - will be imaging).
• Excellent Customer Service skills.
• Active Directory (GPO needed).
• Working knowledge of Intune/SCCM and knowing how to navigate is preferred.
• Familiarity with ITIL processes.
• Proficiency with physical install and break down of workstations and workspaces.
• Must be willing to submit to a soft credit check and bg check.

Responsibilities

• Resolve Tier 1 and 2 technology issues received via IT ticketing system, and resolves or forwards to a designated IT team member.
• Handle escalation requests in a timely manner.
• Format, install, set up, image and maintain desktop and laptop computers based on end user specifications in a VDI environment.
• Follow technical documentation and identify gaps, making recommendations for process improvement.
• Train and mentor less experienced Desktop Support Technicians or temporary employees/new hires.
• Pack and process e-waste in accordance with department procedures and policies.
• Maintain current knowledge of computer technology and make recommendations on new types of equipment and operational methods based on business needs.
• Troubleshoot and support the client side of our VDI environment.
• Maintain and adhere to our asset management policies and procedures.

Job description

A local financial company in Hillsboro, OR is hiring a Desktop Support Technician (Travelling in Seattle area) for a great long term opportunity!

Job Duties:

• Resolve Tier 1 and 2 technology issues received via IT ticketing system, and resolves or forwards to a designated IT team member
• Handle escalation requests in a timely manner
• Format, install, set up, image and maintain desktop and laptop computers based on end user specifications in a VDI environment
• Follow technical documentation and identify gaps, making recommendations for process improvement
• Train and mentor less experienced Desktop Support Technicians or temporary employees/new hires
• Pack and process e-waste in accordance with department procedures and policies
• Maintain current knowledge of computer technology and make recommendations on new types of equipment and operational methods based on business needs
• Troubleshoot and support the client side of our VDI environment
• Maintain and adhere to our asset management policies and procedures

Qualifications:

• Must be able to drive/travel to the different branch locations throughout the Seattle surrounding areas
• 3 years of IT Support experience with a mid-to-large size org (more hardware heavy preferred - will be imaging)
• Excellent Customer Service skills
• Active Directory (GPO needed)
• Working knowledge of Intune/SCCM and knowing how to navigate is preferred
• Familiarity with ITIL processes
• Proficiency with physical install and break down of workstations and workspaces
• Must be willing to submit to a soft credit check and bg check

Pay and Benefits

The pay range for this position is $33.00 - $39.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

• Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Seattle, WA.

Application Deadline

This position is anticipated to close on Nov 3, 2026.

Workplace Type

This is a fully onsite position in Seattle,WA.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.