Desktop Support Technician II US

Apex Systems; Lafayette (IN); On-site; USD 29,000 - 33,000; Full time

Job summary

Everforth Apex Systems in Lafayette, IN is seeking a skilled Desktop Support Technician II for an on-site, contract role. You will provide hands-on end-user support, resolve hardware and software issues, and keep systems running reliably in a fast-paced environment.

The ideal candidate has 3–7 years of desktop support experience, strong Windows troubleshooting skills, and a valid driver’s license for site-to-site travel.

Qualifications

• 3–7 years of hands-on desktop support experience.
• Proficient with Windows operating systems and hardware configuration.
• Valid driver's license for travel between sites.

Responsibilities

• Resolve hardware, software, and network issues for local end-users.
• Install, configure, and maintain desktops, laptops, printers, and peripherals.
• Diagnose OS issues, app errors, and connectivity problems.
• Perform system builds, upgrades, and imaging at nearby facilities as needed.
• Provide on-call support during scheduled rotations.
• Document activities, configurations, and resolutions in the ticketing system.

Skills

Desktop support

Windows troubleshooting

Ticketing systems

Driver's license

Education

High School Diploma

Job description

## Job Description# Desktop Support Technician II USApply**Job#: 3056324****Job Description:**Desktop Support Technician II**Location:** Lafayette, Indiana (On-site)**Contract:** 3-6 months then will convert to a permanent employee**Schedule**: M-F 8AM-5PM***Email updated resume to Julissa at [e-mail] to apply***Role OverviewThis employer is seeking a skilled and dedicated Desktop Support Technician II to join a dynamic team in Lafayette, Indiana. The selected professional will provide essential technical support, ensuring system reliability and resolving hardware and software issues promptly. This position requires hands-on troubleshooting and excellent customer service skills to support end-users effectively. The ideal candidate will have strong technical knowledge, adaptability, and the ability to work in a fast-paced environment.Key Responsibilities* Resolve technical issues related to hardware, software, and network connectivity for local end-users.* Install, configure, and maintain desktop computers, laptops, printers, and peripheral devices.* Diagnose and troubleshoot operating system issues, application errors, and connectivity problems.* Perform system builds, upgrades, and imaging tasks at nearby facilities as required.* Provide on-call support during scheduled rotations to address critical technical issues.* Document support activities, system configurations, and resolution steps in the ticketing system.* Maintain compliance with site-specific guidelines and safety procedures.Required Qualifications**Education:** High School Diploma or equivalent technical training is required.**Experience:** Candidates must possess 3 to 7 years of hands-on desktop support or related technical experience.**Technical Skills:** Proficiency in Microsoft Word, troubleshooting Windows operating systems, configuring computer hardware, and utilizing ticketing systems is required. Candidates must also have a valid driver's license for travel between nearby operational sites. *Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.**Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy**Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.**Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.**If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.**UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.***Employee Type:** Contract**Location:** Lafayette, IN, US**Job Type:****Date Posted:** October 21, 2026**Pay Range:** $21 - $24 per hour