Desktop Support Technician — Enable Frontline Care & Growth

The Jane Pauley Community Health Center, Inc; Indianapolis (IN); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Purpose-driven work

Comprehensive benefits

Generous PTO

401(k) with employer contribution

Life & Disability coverage

Zusammenfassung

The Jane Pauley Community Health Center, Inc. is seeking a Desktop Support Technician to join our IT team. The role focuses on providing hands-on technical support for hardware, software, and end-user systems to keep patient care teams connected and productive.

Ideal candidates will have a customer-service mindset, strong communication skills, and experience with PC hardware and troubleshooting. Travel between locations may be required, with a collaborative, mission-driven work environment.

Qualifikationen

• Customer service mindset and teamwork.
• (written and verbal) communication skills.
• Experience with PC hardware, software, and troubleshooting.
• Ability to diagnose and resolve technical issues.
• Willingness to learn in a fast-paced environment.

Aufgaben

• Provide day-to-day support for hardware, software, and user systems.
• Troubleshoot desktops, laptops, printers, phones, and connectivity.
• Support network and telecommunications systems as needed.
• Document, track, and resolve user support requests in a timely manner.

Kenntnisse

Customer service

Communication

PC hardware

Troubleshooting

Diagnosing issues

Willingness to learn

Ausbildung

Associate degree or 2+ years experience

Tools

Active Directory

Windows OS

Certifications (CompTIA A+/Network+)

Jobbeschreibung

The Jane Pauley Community Health Center, Inc. is seeking a Desktop Support Technician to join our IT team. The role focuses on providing hands-on technical support for hardware, software, and end-user systems to keep patient care teams connected and productive.

Ideal candidates will have a customer-service mindset, strong communication skills, and experience with PC hardware and troubleshooting. Travel between locations may be required, with a collaborative, mission-driven work environment.