Desktop Support Technician

Jobot Consulting; Los Angeles (CA); On-site; Full time

Job summary

Jobot Consulting is seeking a Desktop Support Technician for a 12+ month contract in Los Angeles, CA. The role involves providing exceptional technical support, troubleshooting hardware and software, and collaborating with IT teams. Ideal candidates will have a strong problem-solving background and excellent communication skills. Join a dynamic team in a high-tech environment and enjoy competitive pay, benefits, and opportunities for career growth.

Benefits

Medical, Dental Vision, Life Insurance

Flexible Schedule

Job Stability

Career growth

Qualifications

• Minimum 1 years of experience in a similar role.
• Strong knowledge of computer systems and networks.
• Exceptional customer service skills.

Responsibilities

• Provide first-rate technical support to all staff.
• Diagnose and troubleshoot software and hardware issues.
• Manage and maintain the ticketing system.

Skills

Problem-solving

Communication

Customer service

Education

Relevant IT certifications

Tools

Windows 10

Kronos

Footprints

COMPTIA

Job description

1 week ago Be among the first 25 applicants

This range is provided by Jobot Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$26.00/hr - $27.00/hr

Want to learn more about this role and Jobot Consulting? Click our Jobot Consulting logo and follow our LinkedIn page!

Job details

Desktop Support Technician-12+ months contract in Los Angeles, CA. opportunity!!

This Jobot Consulting Job is hosted by Robert Reyes

Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.

Salary $26 - $27 per hour

A Bit About Us

Looking for a strong Desktop Support Technician-12+ months contract in Los Angeles, CA. opportunity!!

Apply today to learn more about this 12+ month consulting role.



Why join us?


Looking for a strong Desktop Support Technician-12+ months contract in Los Angeles, CA. opportunity!!

Competitive W2 or C2C contract rates

Work with a high perform EMPO within a leading HIT setting.

Competitive Salary$$

Stellar Benefits (Medical, Dental Vision, Life Insurance)

Flexible Schedule

Job Stability

Career growth

The position offers a competitive salary

If you are passionate, thrive in a fast-paced environment and are ready to take your career to the next level, we would love to hear from you.

Job Details

Looking for a strong Desktop Support Technician-12+ months contract in Los Angeles, CA. opportunity!!

Job Details

As a Consulting Desktop Support Technician, you will be an integral part of our Tech Services team, providing exceptional technical support for our clients. This role requires a dynamic individual who can thrive in a fast-paced, high-tech environment, meeting challenges head-on with innovative solutions. You'll be the go-to person for resolving complex technical issues, ensuring our clients can continue their day-to-day operations seamlessly. If you are passionate about technology, customer service, and problem-solving, we want to hear from you!

Responsibilities

• Provide first-rate technical support to all staff, ensuring that their IT issues are resolved promptly and efficiently.
• Diagnose and troubleshoot software and hardware issues, including operating systems (Windows 10), applications, and network connectivity.
• Manage and maintain the ticketing system (Footprints) and time management system (Kronos), ensuring all issues are logged, tracked, and resolved in a timely manner.
• Develop and implement IT policies and best practices to optimize the efficiency and security of the system.
• Collaborate with the IT team and other departments to manage and execute IT projects.
• Provide training and support to end-users for IT applications and hardware.
• Keep abreast of the latest developments in IT technology and maintain up-to-date knowledge of COMPTIA.
  
  

Qualifications

• Minimum 1 years of experience in a similar role in the Tech Services industry.
• Proven experience with Kronos, Footprints, Windows 10, and COMPTIA.
• Strong knowledge of computer systems, networks, and IT security.
• Excellent problem-solving skills with the ability to diagnose and troubleshoot technical issues.
• Strong communication skills, with the ability to explain complex technical concepts in a clear and concise manner.
• Exceptional customer service skills, with a focus on delivering high-quality technical support.
• Ability to work independently and as part of a team, managing multiple tasks simultaneously.
• Relevant IT certifications are a plus.
  
  

Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Want to learn more about this role and Jobot Consulting?

Click our Jobot Consulting logo and follow our LinkedIn page!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care, Medical Practices, and Mental Health Care

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