Desktop Support & IMACD Coordinator

HCLTech; Town of Florida (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan

Paid time off

Performance-based bonuses

Job summary

A technology services company seeks an IT support specialist in New York to troubleshoot and resolve end-user IT issues across various devices. Responsibilities include coordinating installations, managing service requests, and maintaining quality execution of operations. This position requires excellent troubleshooting skills and effective communication with users and third parties. Benefits include medical and retirement plans, along with paid time off.

Qualifications

• Experience with IT devices including PCs, mobile phones, and printers.
• Ability to coordinate and plan installation processes.
• Strong communication skills to liaise with users and third parties.

Responsibilities

• Troubleshoot and resolve end users' IT issues.
• Coordinate installations and de-installations for IT equipment.
• Maintain high-quality service execution for IMACs.

Skills

Troubleshooting

Coordination

Communication

Documentation

Job description

A technology services company seeks an IT support specialist in New York to troubleshoot and resolve end-user IT issues across various devices. Responsibilities include coordinating installations, managing service requests, and maintaining quality execution of operations. This position requires excellent troubleshooting skills and effective communication with users and third parties. Benefits include medical and retirement plans, along with paid time off.