Desktop Support Engineer (Full-Time) – Columbus, Georgia – USA

Axiom Technologies; Columbus, Northern (GA, KY); Hybrid; USD 35,000 - 60,000; Part time

Job summary

Axiom Technologies in Columbus, GA is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients. The role covers desk-side troubleshooting, hardware maintenance, and network connectivity issues at the client location.

You will install and configure hardware and enterprise software, troubleshoot desktops, laptops, and peripherals, and ensure compliance with client IT policies. Strong communication and independent work skills are essential.

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience diagnosing hardware and performing replacement.
• Basic networking understanding (LAN, switches, routers).
• Ability to diagnose and resolve printer and peripheral issues.
• Excellent communication and customer-service skills.
• Ability to work independently in on-site support environments.

Responsibilities

• Provide on-site desktop IT support for end users at client location.
• Troubleshoot and resolve issues with Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, OS, and enterprise software.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

LAN networking

Printer issues

Customer service

Independent onsite work

Job description

Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Location: Columbus, Georgia – USA
Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date: Immediate
Eligibility: U.S. Citizens and Green Card Holders Preferred

Role Overview We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-site IT support for enterprise clients. This role involves responding to service requests when required and providing hands-on technical assistance for desktop systems, laptops, network connectivity, and peripheral devices at the client location.

Key Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Required Skills

• Strong knowledge of Windows operating systems and desktop environments
• Experience in hardware troubleshooting and replacement
• Basic understanding of networking (LAN connectivity, switches, routers)
• Ability to diagnose and resolve desktop, printer, and peripheral issues
• Good communication and customer service skills
• Ability to work independently in onsite support environments

Job Features

Job Category

Technical