Desktop Support Engineer

Diverse Lynx, LLC; Nashville (TN); On-site; USD 48,000 - 58,000; Full time

Job summary

Diverse Lynx LLC in Nashville, TN is seeking a Desktop Support Engineer for a 6‑month contract to support Windows and Mac OS environments in a busy corporate IT setting.

You will deploy OS images, install software, manage antivirus tools, and use Intune for endpoint management while assisting end users and IT teams with hardware and software issues.

Strong problem‑solving, clear communication, and a customer‑focused approach are essential to succeed in this hands‑on role.

Qualifications

• Experience supporting Windows and Mac OS in enterprise environments.
• Strong knowledge of networking protocols and security systems.
• Excellent problem-solving and end-user communication skills.

Responsibilities

• Install, configure, and maintain desktops, laptops, and peripherals.
• Deploy OS images, software, antivirus, and updates.
• Provide frontline support to end-users and IT teams.

Skills

Windows

Mac OS

Microsoft 365

Intune

Networking

Security systems

End-user support

Troubleshooting

Tools

Microsoft Intune

Job description

Title: Desktop Support Engineer

Location: Nashville, TN

Duration: 6 months

Pay range: $35-42/hr W2

Job description

• Experience with Windows and Mac OS, Microsoft 365, and endpoint management tools like Microsoft Intune
• Knowledge of networking protocols, security systems, and desktop support software
• Strong problem-solving, analytical, and communication skills to interact effectively with end-users and IT teams
• Hardware and Software Management: Install, configure, and maintain desktops, laptops, and peripherals.
• Deploy operating systems, software applications, antivirus tools, and updates. Perform imaging, provisioning, and decommissioning of devices

Diverse Lynx LLC is an Equal Opportunity Employer. All applicants and employees are evaluated without discrimination, based solely on their qualifications, ability, competence and performance.