Desktop Engineer

Network ESC A Division of Network Temps, Inc.; New York (NY); On-site; USD 90,000 - 118,000; Full time

Job summary

A leading healthcare management organization in NYC is seeking a Desktop Support Engineer to manage application deployments and maintain desktop environments. The role requires expertise in SCCM and Intune, with a focus on automation and problem-solving. Ideal candidates will have a Bachelor's degree and 5-10 years of relevant experience. This full-time position is onsite in Long Island City, offering a competitive salary range based on experience.

Qualifications

• 5-10 years of experience as a Desktop Systems Engineer.
• 3+ years of experience using Intune for imaging and deployments.

Responsibilities

• Design and manage application packages for deployment.
• Oversee patch management processes and generate reports.
• Diagnose and resolve complex issues related to desktop environments.

Skills

Problem Solving

Communication

Attention to Detail

Education

Bachelor’s degree in Engineering, Computer Science, Information Systems

Tools

SCCM

Microsoft Intune

PowerShell

WMI

Active Directory

Job description

Network ESC A Division of Network Temps, Inc. provided pay range

This range is provided by Network ESC A Division of Network Temps, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$90,000.00/yr - $118,000.00/yr

Direct message the job poster from Network ESC A Division of Network Temps, Inc.

Desktop Support Engineer ONSITE Long Island City

Major NYC HEALTHCARE MANAGEMENT ORGANIZATION

NO SPONSORSHIP

DUTIES AND RESPONSIBILITIES:

Design, create, and manage application packages for deployment using ManageEngine, SCCM, Microsoft Intune, and other tools ensuring proper configuration and distribution across client environments.

Develop, manage, deploy and maintain desktop images for various operating systems and configurations.

Develop and maintain scripts and automation workflows to streamline and automate various aspects of desktop image creation, deployment, and management, with a focus on achieving zero-touch deployments.

Assist in maintaining software and hardware inventory tracking systems, regularly updating databases to ensure accurate and current information.

Oversee patch management processes, including the automated deployment and verification of updates.

Generate detailed reports on patch status, compliance, and any encountered issues.

Create and maintain thorough documentation for processes, configurations, and deployments, ensuring all procedures are clearly documented and accessible for future reference.

Diagnose and resolve complex issues related to desktop environments, including hardware, software, and network problems.

Contributes to team effort.

Performs other duties as assigned.

Requirements

EDUCATION AND EXPERIENCE:

Bachelor’s degree in Engineering, Computer Science, Information Systems, a related area, or equivalent work experience.

5-10 years of extensive experience as a Desktop Systems Engineer or in a similar role, with a proven track record of supporting desktop infrastructure projects and initiatives

5-10 years of experience using SCCM for imaging and deployments

3+ years of experience using Intune for imaging and deployments

Experience using Manage Engine Endpoint Central, Script Logic and or Desktop Authority is a plus

Microsoft Endpoint Administrator certification is desired.

Microsoft Modern Desktop Administrator certification is desired.

ITIL V4 certification is desired.

KNOWLEDGE, SKILLS, AND ABILITIES:

Demonstrated experience in a desktop engineering role, with a strong background in managing and deploying desktop environments using Intune and SCCM.

Proficiency in Microsoft Intune and SCCM for application management and deployment.

Advanced proficiency in PowerShell scripting, Windows Management Instrumentation (WMI) Microsoft Deployment Toolkit (MDT), Active Directory, and Group Policies with demonstrated experience in developing automation solutions for desktop environments.

Strong problem-solving skills, excellent communication abilities, and the capacity to work independently as well as collaboratively within a team.

Strong understanding of desktop imaging technologies, deployment methodologies, and best practices, with hands-on experience in image creation, customization, and deployment processes.

Ability to analyze complex technical issues, troubleshoot problems, and implement effective solutions in a timely manner.

Strong communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors to achieve common goals and objectives.

Attention to detail, ability to meet deadlines and prioritize deliverables for competing high-priority projects, and excellent time management skills.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting, Health and Human Services, and Insurance and Employee Benefit Funds

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