Desktop Engineer

Venture Global LNG; Arlington (VA); On-site; USD 103,000 - 117,000; Full time

Job summary

Venture Global LNG in Arlington is seeking a Desktop Engineer to join our Information Technology team. The role focuses on delivering high-quality desktop support for Mac workstations and mobile devices, with emphasis on Apple products and user satisfaction.

You will administer Office 365 apps, manage devices with MDM tools, and assist executives. The ideal candidate has 4+ years of Apple environment support, ACSP certification, strong communication, and problem-solving skills.

Qualifications

• Bachelor’s or Associate’s in Computer or Information Sciences.
• Apple Certified Support Professional (ACSP) certification required.
• 4+ years supporting Mobile devices.
• 4+ years supporting Apple user environments.
• Apple Certified Mac Technician (ACMT) and/or Apple Certified iOS Technician (ACiT) a plus.
• General knowledge of Azure Active Directory or On-Premises Active Directory experience.
• JAMF Certification a Plus.
• Excellent communication skills.
• Office 365 skills (Desktop Apps, SharePoint, OneDrive, Teams, Exchange).

Responsibilities

• Provide desktop IT support for Mac workstations and mobile devices.
• Support Office 365 apps, SharePoint, OneDrive, Teams and Exchange.
• Assist with conference room AV setup and maintenance.
• Patch and deploy applications using SCCM or comparable MDM tools (InTune, JAMF).
• Support executive end users and manage desktop assets.
• Document IT processes and complete daily helpdesk tickets.
• Physically able to lift 25 lbs, climb stairs, and walk outdoors.

Skills

Excellent communication skills

Good problem-solving skills

Teamwork

Interpersonal skills

Attention to details

Numeracy skills

Education

Bachelor’s or Associate’s in Computer or Information Sciences

Tools

Office 365 administration

SharePoint

OneDrive

Teams

Exchange

Azure Active Directory

JAMF

InTune / MDM tools

ACSP

ACMT/ACiT

Job description

Venture Global LNG ("Venture Global") is a long-term, low-cost provider of American-produced liquefied natural gas. The company’s Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design configuration, Venture Global’s modular, mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost.

We Are Seeking Qualified Applicants For The Position

Desktop Engineer

Located

Arlington

Summary

We are seeking to welcome a Desktop Engineer to our Information Technology team. Desktop Engineers promote a great customer experience, determine customer needs, maintain personal interaction with clients, and answer help desk inquiries. The ideal candidate should showcase his or her resume an interest in technology, Apple products familiarity, teamwork, communication and interpersonal skills, attention to details, and good numeracy skills.

Venture Global LNG seeks a Desktop Engineer to join our Information Technology team. This role should promote a great customer experience, determine customer needs, maintain personal interaction with clients, and answer help desk inquiries.

The ideal candidate should show an interest in technology, a working knowledge of Apple products, teamwork, communication and interpersonal skills, attention to details, and good numeracy skills.

General Description Duties & Responsibilities

• 4 years of experience supporting Mac workstations
• 4 years of experience supporting Mobile devices
• Knowledge of Office 365 administration (Desktop Apps, SharePoint, OneDrive, Teams, Exchange)
• Understanding of conference room AV support
• Experience with patching and application deployment using SCCM or other MDM tools such as InTune, JAMF, Desktop Central or others
• Support executive end users
• Manage and deploy IT desktop assets
• Complete daily support tickets
• Document new and existing IT processes
• Enjoy working with end users and solving desktop issues
• Ability to lift 25 lbs.
• Be able to climb stairs and walk considerable distances outdoors

Qualifications

Required experience

• Bachelor’s or Associate’s in Computer or Information Sciences
• Apple Certified Support Professional (ACSP)
• 4+ years of experience supporting Mobile devices
• 4+ years’ experience supporting Apple user environments
• Apple Certified Mac Technician (ACMT) and/or Apple Certified iOS Technician (ACiT) a plus
• General knowledge of Azure Active Directory or On-Premises Active Directory experience
• JAMF Certified a Plus
• Excellent communication skills
• Good problem-solving skills
• Office 365 skills
• Teams meeting and A/V skills

Salary Range

$103,000 - $117,000

Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.