Desktop and Security Administrator

ION Group; Jersey City (NJ); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Discretionary bonus

Paid holidays

401(k)

Medical, dental, and vision coverage

Life insurance

Short and long-term disability

Commuter FSA

Family Building Benefits

Job summary

ION Group in Jersey City seeks a Desktop and Security Administrator to provide comprehensive desktop support and lifecycle management of end-user devices. This role includes implementing security measures and supporting both Windows and MacOS environments.

The ideal candidate will have at least 5 years of experience and strong problem-solving skills. A competitive salary range of $80,000 - $120,000 is offered, along with comprehensive benefits including medical coverage, 401(k), and more.

Qualifications

• 5+ years of experience in desktop support and endpoint administration.
• Experience supporting both Windows and MacOS environments.
• Strong experience with Mobile Device Management (MDM) platforms.

Responsibilities

• Provide onsite and remote desktop support to all Dash personnel.
• Own and manage the full lifecycle of end-user devices.
• Implement and enforce technical controls for endpoints.

Skills

Desktop support

Endpoint administration

Mobile Device Management (MDM)

Identity and Access Management

Endpoint Detection & Response (EDR)

Networking concepts

Linux-based desktop environments

Tools

SIEM

VPN

Firewall security policies

Job description

The Role:

The Desktop and Security Administrator is responsible for delivering high‑quality desktop support while owning the full lifecycle management of all Dash‑managed end‑user devices. This individual ensures that endpoints are deployed, configured, secured, monitored, and retired according to firm standards. Dash Financial Technologies is a leading provider of advanced trading solutions, specializing in order routing applications. We deliver advanced trading tools, transparency, and execution performance to institutional clients across the buy‑side and sell‑side. Our mission is to empower our clients with control, insight, and results through innovative trading solutions. The Desktop and Security Administrator is responsible for assisting with reducing operational risk and improving efficiency by ensuring all Dash end‑user devices and access environments are secure, standardized, and well‑managed.

Key Responsibilities:

• Provide onsite and remote desktop support to all Dash personnel
• Own and manage the full lifecycle of end‑user devices (procurement, configuration, deployment, patching, monitoring, inventory management, and secure disposal)
• Implement and enforce technical controls for endpoints in alignment with security policies and regulatory standards
• Configure and support Single Sign‑On (SSO) integrations across third‑party applications
• Assist Security team with audits, remediation efforts, and security‑related initiatives
• Partner with Network Engineering on office network projects and firewall/security policy coordination

Required Skills, Experience and Qualifications:

• 5+ years of experience in desktop support and endpoint administration
• Experience supporting both Windows and MacOS environments
• Strong experience with Mobile Device Management (MDM) platforms
• Experience developing and implementing endpoint policies and compliance controls
• Experience managing Identity and Access Management platforms
• Experience implementing and managing Endpoint Detection & Response (EDR) solutions
• Experience troubleshooting endpoint issues including:
  • Network connectivity and VPN
  • Hardware and peripherals
  • SaaS application access
  • Experience managing device asset lifecycle and inventory controls
• Familiarity with security tools such as SIEM, VPN, Privileged Access Management, and Server EDR
• Working knowledge of networking concepts and firewall security policies preferred
• Knowledge of Linux‑based desktop environments preferred

Core Competencies:

• Strong problem‑solving and troubleshooting skills
• Ability to own processes end‑to‑end with minimal oversight
• Clear and effective communication skills
• Strong documentation habits and attention to detail
• Ability to manage multiple priorities in a fast‑paced environment
• High level of integrity and commitment to security best practices

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Salary Range and Benefits:

The estimated salary range is $80,000 - $120,000. Salary is negotiable depending on experience and skills.

Our total rewards program is designed to support employee well‑being and professional growth. We offer a competitive benefits package including a discretionary bonus, paid holidays, a 401(k), and comprehensive medical, dental, and vision coverage. Additional benefits include life insurance, short and long‑term disability, Commuter FSA, Family Building Benefits, and more. All benefits are subject to eligibility requirements.

Equal Employment Opportunity Statement:

ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Learn more at https://iongroup.com/