Desk Estimator

ServiceMaster Clean of Fraser Valley; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

401(k) plan

401(k) matching

Company car

Advancement opportunities

Training & development

Uniforms provided

Job summary

Paul Davis Restoration in Cleveland is seeking a Desk Estimator to prepare scopes and estimates for reconstruction and emergency services on site. You will scope losses, create estimates from 3D scans, and secure project approvals.

This is an in-office role at our Cleveland location. The ideal candidate has experience with Xactimate or Symbility, strong bid accuracy, and the ability to support project managers by delivering precise estimates quickly.

Qualifications

• Bachelor’s Degree or equivalent industry experience.
• Experience with Xactimate and/or Symbility.
• Customer Service experience.

Responsibilities

• Meet all service standards set forth by the client or the company.
• Estimate each loss using Xactimate or Symbility.
• Utilize internal review process.
• Ensure each project achieves a minimum gross profit margin as determined by company standards.
• Complete estimates within 24 hours of assignment.
• Communicate and document any change orders and insurance supplements.

Skills

Tech savvy

Customer service

Communication with clients

Independent or team work

Confidentiality

Education

Bachelor’s Degree or equivalent experience

Tools

Xactimate

Symbility

RMS

MICA

Job description

Benefits:

• Company cell phone/cell phone allowance
• Medical, Dental and Vision Benefits
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Company car
• Competitive salary

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

Join the Paul Davis Team!

Desk Estimator

$55,000 - 75,000 per year + commissions

Our Desk Estimator prepares scopes and estimates for reconstruction and emergency services on site, scoping losses, creating estimates using Xactimate software, and securing the project. The Desk Estimator’s primary responsibilities are to create estimates using estimating software, for reconstruction and emergency services from 3D scans and Project Director scopes. Collaborate with clients to gain estimate and invoice approval. This is an in-office role at our Cleveland location

The ideal candidate will have:

• Bid Accuracy: Strong attention detail, reducing errors and omissions.
• Higher Win Rates: Ability to create more competitive and professional bids faster.
• Time Savings: Ability to free up project managers to focus on active jobs

RESPONSIBILITIES:

• Meet all service standards set forth by the client or the company.
• Estimate each loss using a 3rd party estimating software, Xactimate or Symbility (as required).
• Utilize internal review process
• Ensure each project achieves a minimum gross profit margin as determined by company standards.
• Complete estimates within 24 hours of assignment
• Communicate and document any change orders and insurance supplements.

Competency – Knowledge, Skills and Abilities:

• Knowledge of technology (iPhone, iPad, computer)
• Customer Service Skills
• Ability to learn and operate our primary operating systems: RMS, Xactimate, Symbility, MICA and additional systems as requested
• Ability to create documents
• Ability to answer and communicate with customers over the phone and face to face
• Ability to work independently and / or with a team
• Ability to participate in an on-call schedule
• Ability to work within hazardous environments safely
• Maintain a level of confidentiality

Education and Experience:

• Experience with Xactimate and/or Symbility required
• Bachelor’s Degree or equivalent industry experience
• Customer Service experience

Physical Requirement

• Must be able to communicate and converse with customers over the phone and face to face
• Must be able to stay in a stationary position up to 80% of the time
• Constantly operates a computer

Make an impact now

Since 1966, Paul Davis has been serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability:

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer:

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.