Desk Clerk - Bungalows

Voatx; Austin (TX); Hybrid; USD 32,000 - 37,000; Full time

Benefits offered by this job

Healthcare plans

Retirement plan

Education assistance program

Paid time off

Job summary

VOA - Texas in Austin, TX is hiring for a position that supports tenants, visitors and staff while maintaining a secure, welcoming environment.

The role emphasizes monitoring access, enforcing sign-in procedures, and coordinating with safety teams to handle emergencies with professionalism and courtesy.

Qualifications

• High School diploma and four years general office experience.
• Must have valid Texas driver's license, a clear MVR and the ability to be insured.
• Candidate should be reliable, punctual and provide a professional and welcoming presence.

Responsibilities

• Provide a friendly, supportive presence for tenants, visitors and staff.
• Monitor building activities and safety concerns during shifts.
• Enforce visitor sign-in/sign-out procedures and verify IDs.
• Maintain visitor logs and file incident reports as needed.
• Respond to emergencies and coordinate with emergency services.
• Participate in safety drills and ensure a professional entrance area tone.

Skills

Security awareness

Customer service

Observation

Education

High School diploma

Job description

Are you looking for a job that makes a difference? Do you have a passion for helping others? We may be the right organization for you: VOA - Texas.

Location: Austin, TX

Pay: $25.00 per hour

Why you’ll love working with VOA-Texas:

• Reliable hours: We will provide a dependable schedule you can count on.
• Career advancement: Our variety of programs allows for many opportunities for growth and development. Opportunities range from administrative positions, service coordinators, property management and more!
• Benefits: Our wide range of benefits include healthcare plans,a retirement plan, education assistance program, employee discounts, paid time off, plus more!

Day-To-Day

• Provides a friendly, supportive presence and connection for tenants, visitors and service personnel while at the same time monitoring the building for problems and any safety concerns.
• Observes all incoming and outgoing building traffic.
• Enforces visitor and guest sign-in-sign out process.
• Checks identification and/or tenant/staff badges of all persons entering the building. Copies and files identification of all visitors.
• Maintains files on ‘regular’ visitors.
• Reviews Security Log and log all occurrences of note within shift and submit to the Community Director for review.
• Creates a welcoming, friendly but observant and professional tone in entrance areas.
• Participates in fire and evacuation training, planning and operations.
• Assist any resident or visitor that may need physical help.
• Responds to emergencies and call for assistance from emergency first responders when necessary.
• Completes incident reports for any problem that arises.
• Provides first alert communication to supportive services and property management of any unusual tenant behaviors observed.
• Alerts security if there are signs of criminal or drug-related behaviors.

Qualifications

• High School diploma plus four years general office experience.
• Must have valid Texas driver's license, clear MVR and ability to be insured.

EEO

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone:
Email:
Equal Opportunity Employer, including disabled and veterans.
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