Designer Apparel Sales Associate - Michigan Ave

Neiman Marcus Group, Inc.; Chicago (IL); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player seeks a dynamic Client Advisor to enhance the luxury retail experience in Chicago. This role involves building strong client relationships through personalized service and expert styling knowledge, both in-store and digitally. The Client Advisor will leverage technology to engage clients and meet sales goals while contributing to a collaborative work environment. With a commitment to inclusivity and professional development, this position offers a unique opportunity to thrive in a fast-paced retail setting, making a significant impact on client satisfaction and sales performance.

Benefits

Disability Benefits

Paid Parental Leave

Paid Time Off

Retirement Savings Plan (401K)

30% Employee Discount

Professional Development Opportunities

Qualifications

• Motivated individual with experience in styling and fashion retail.
• Proficient in using technology for client engagement and sales.

Responsibilities

• Cultivate client relationships through exceptional customer service.
• Utilize digital tools and technology to enhance the selling experience.

Skills

Customer Service

Sales Goals Achievement

Styling and Fashion Knowledge

Digital Tools Proficiency

Technology Usage in Sales

Education

High School Diploma or equivalent

Tools

Digital Selling Tools

Social Media Platforms

Job description

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please reach out to us.

Your Role

As a Client Advisor you will cultivate relationships with clients through elevated selling, exceptional customer service, and personal engagement while becoming their trusted style confidante. A Client Advisor will service clients who come into our store and digitally using the latest technology for outreach and selling. A Client Advisor can speak about fashion and trends with authority—both in person and digitally. This job is onsite at the specified location and will report to the Sales Manager.

What You'll Do

• Maintain a customer-centric mentality.
• Demonstrate expert styling and brand knowledge, improve sales through Technology and Wardrobing.
• Understand how to showcase product differently based on if a client is remote or in-person.
• Utilize selling tools and digital store technology to sell, use omni-channel and fleetwide inventory.
• Achieve personal sales, client conversion and wardrobing goals.
• Strategize own business to increase individual productivity through wardrobing, successful outreach and technology usage.
• Utilize digital tools and social media to connect with clients and guide intentional traffic.
• Create a positive work environment through collaboration.

What You Bring

• Motivated with an ability to set and achieve sales goals.
• Experienced with technology and has experience selling to clients using digital tools.
• Styling, fashion, and fashion retail experience.
• High School Diploma / equivalency required.

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

• Disability Benefits
  
• Paid Parental Leave, Paid Family Leave, and Adoption Support
  
• Paid Time Off
  
• Retirement Savings Plan (401K) and Life Insurance
  
• Financial Solutions
  
• NMG Associates Core Discount of 30%
  
• Personal and Professional Development Opportunities

Other Compensation

• This position is eligible for commission in accordance with the terms of the Company's plan.

Additional Information

• Overtime Status: Non-exempt
• Posting Date: Mar 14, 2025
• Application Deadline: Applications are accepted on an ongoing basis