Designated Coordinator Specialist

Default Brand; Milaca (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

403(b) Retirement Plan

Life Insurance

Long-Term Disability

Quality training

Paid Time Off

Job summary

Volunteers of America Minnesota & Wisconsin invites applications for a Designated Coordinator Specialist. This leadership role focuses on high-quality, person-centered services for individuals with disabilities, offering growth toward regional management.

You will oversee service delivery, train staff, coordinate health services, and manage documentation, budgets, and outcomes while fostering a therapeutic, supportive environment.

Qualifications

• Bachelor's Degree in Human Services, Social Work, Psychology, or related field (or equivalent experience).
• Minimum 3 years of experience in Disability Services or related field; supervisory experience preferred.
• Familiarity with 245D licensing requirements and person-centered planning.
• Strong leadership, communication, and problem-solving abilities; proficiency in documentation and compliance standards.

Responsibilities

• Oversee individualized support plans and ensure compliance with 245D regulations.
• Supervise, train, and coach Direct Support staff to deliver exceptional care.
• Coordinate health services, appointments, and medication administration.
• Manager staff scheduling and provide on-call support for coverage needs.
• Maintain accurate documentation, audit files, and prepare outcome reports.
• Monitor budgets and individual funds responsibly.
• Build strong relationships with individuals served, families, and team members.

Skills

Leadership

Communication

Problem solving

Staff coaching

On-call flexibility

Education

Bachelor's Degree in Human Services

Job description

Job Category: Experienced /Management Level

Come join our life-changing team building hope, resilience and well-being as a Designated Coordinator Specialist!

Shift Details: Full-time 40 hours/week

Schedule: varies based on location, but typically M-F from 8am-4pm, on call as needed

About the job:

Join Volunteers of America - Minnesota & Wisconsin as a Designated Coordinator Specialist, a key leadership role that ensures high-quality, person-centered services for individuals with disabilities. This position offers a unique opportunity to lead, mentor, and innovate within a supportive team environment. You'll oversee service delivery, train and coach staff, and maintain compliance with state regulations- all while fostering a positive and therapeutic environment. This role is designed as a stepping stone toward Regional Manager, providing professional growth and leadership development.

• Oversee individualized support plans and ensure compliance with 245D regulations
• Supervise, train, and coach Direct Support staff to deliver exceptional care and provide substantial direct care
• Coordinate health services, appointments, and medication administration
• Manager staff scheduling and provide on-call support for coverage needs
• Maintain accurate documentation, audit files, and prepare outcome reports
• Monitor budgets and individual funds responsibly
• Build strong relationships with individuals served, families, and team members

Job Highlights:

• 403(b) Retirement Plan
• Employer Paid Life Insurance and Long-Term Disability
• Quality training, continuing career education and leadership programs
• Paid Time Off (Vacation, Holiday & Sick Days)

Required Qualifications:

• Bachelor's Degree in Human Services, Social Work, Psychology, or related field (or equivalent experience)
• Minimum 3 years of experience in Disability Services or related field; prior supervisory experience preferred
• Familiarity with 245D licensing requirements and person-centered planning
• Strong leadership, communication, and problem-solving abilities; proficiency in documentation and compliance standards
• Valid Driver's License
• Flexibility to provide on-call support
• A combination of education and experience equivalent to meet DHS qualifications of a Designated Coordinator will be considered

About Us:

Disability Services is a part of Volunteers of America MN/WI which serves as an affiliate of the Volunteers of America parent organization. Volunteers of America Minnesota is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity, and hope.

Take pride in helping others and join us today!

At VOA, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.