Design Studio Experience Coordinator

Euromarket Designs Inc.; Chicago (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

Euromarket Designs Inc. is seeking a Design Coordinator in Chicago to organize appointments, store events, and sales aids while delivering exceptional customer service.

You will support Designers with consultations, projects, and customer outreach, ensuring a seamless design experience for clients across store, e-commerce, and catalog channels. Ideal candidates bring 1+ year of Retail or Customer Service experience, event organization skills, and proficiency with Google platforms and appointment

Qualifications

• 1+ years of experience in Retail or Customer Service.
• Experience organizing events.
• Proficient in Google platforms and appointment management systems.

Responsibilities

• Drive sales and a differentiated experience by assisting customers and Designers with managing appointments and Design Desk projects.
• Own the organization and replenishment of sales aids.
• Conduct post-purchase customer outreach
• Support Designers and Leaders by managing pipeline activities and in-store events
• Assist customers on the floor and pass them off to Designers as appropriate
• Maintain brand aesthetics and merchandising strategy by channel
• Ensure product information knowledge and stay informed on trends
• Deliver sales, KPI, service goals, and productivity standards on the floor
• Listen to customers to identify products meeting needs and explain loyalty services
• Assist Designers with in-home and in-store consultations
• Model excellent service with a positive attitude and efficiency
• Support store training on design services
• Support large-scale projects as assigned.

Skills

Customer Service

Communication

Organization

Relationship Building

Tools

Google Workspace

Appointment systems

Job description

Euromarket Designs Inc. is seeking a Design Coordinator in Chicago to organize appointments, store events, and sales aids while delivering exceptional customer service.

You will support Designers with consultations, projects, and customer outreach, ensuring a seamless design experience for clients across store, e-commerce, and catalog channels. Ideal candidates bring 1+ year of Retail or Customer Service experience, event organization skills, and proficiency with Google platforms and appointment