DESIGN SALES CONSULTANT

Mohawk Industries, Inc.; Gaithersburg (MD); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Design Sales Consultant to join their dynamic team. This role involves providing expert interior design advice, facilitating product selection, and enhancing customer experiences. The ideal candidate will leverage their sales skills to drive specifications and brand awareness while maintaining a vibrant showroom environment. With a commitment to employee growth and a family-friendly atmosphere, this opportunity offers a chance to thrive in a supportive workplace that values creativity and innovation. If you are passionate about design and customer engagement, this position is perfect for you.

Benefits

Company Match on 401k

Employee Purchase Discount

Tuition Reimbursement

Qualifications

• Four years of related experience or a related degree is required.
• Strong skills in sales engagement and customer service are essential.

Responsibilities

• Provide interior design advice and facilitate tile selection for customers.
• Log client visits and maintain showroom samples for effective sales.

Skills

Sales/Customer engagement

Interior design

Creative thinking

Customer service

Communication skills

Education

Bachelor's degree in a related field

Two-year degree with two years of related experience

Tools

Auto-CAD

MS Office

Customer management tools

Job description

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DESIGN SALES CONSULTANT

Date: Apr 29, 2025

Location: Gaithersburg, Maryland, United States, 20877

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is currently seeking an exceptionalDesign Sales Consultantto join our TEAM! As theDesign Sales Consultant,we need someone to provide interior design and product selection advice, product expertise, and thorough follow-up to facilitate customer experience and influence sales/purchasing decisions. Uses the showroom as a selling tool to drive specifications, sales, and brand awareness.

Responsibilities:

Provides interior design advice and product expertise, facilitates tile and stone selection, and project development/support, ensuring the completion of selection/sales for all customers. Where applicable utilizing Auto-CAD Project Management.

Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT. Effectively communicates with customers and internal team members to follow the lead and ensure tracking/follow-up and sales closure. Reports sales closures monthly.

Prospects for new business with an emphasis on Custom Builders and Residential Designers. Makes outside sales calls as needed and follows up on leads to grow and drive business. Logs all customer showroom visits/appointments, contact information, and detailed customer preference and selection notes in CMT.

Maintains showroom samples and merchandising, including ordering, receiving, and maintaining models and displays. Ships customer examples as needed to drive sales. Maintains contact with suppliers/locally sourced vendors to keep current on design and product offerings and complies with Marketing’s standards for proper showroom merchandising, including new product launches and drops.

Plans and hosts showroom tours and small and large events for industry trade to drive customer sales. Attends outside trade events to develop industry relationships and build brand awareness.

Evening and weekend hours are required.

Experience and Knowledge Requires

Four-year degree in a related field, or four years of related experience, or a combination of a two-year degree with two years of related experience.

CompetenciesSales/Customer engagement/Customer service Design/sketching/reading blueprints/Auto-CAD a plus/color coordination/interior design trends/customer buying habits/creative thinking.

Ability to approach unfamiliar situations and conceptualize innovative and imaginative solutions easily, using creative skills to document and sell them to clients.

Computer skills – MS Office, MS Word, Excel, and PowerPoint – Customer management tools a plus.

Excellent oral, written, listening, and interpersonal communication skills necessary to effectively interact with customers, team members, management, and other internal and external customers to build positive interpersonal relationships with various business partners.

Other Pertinent Job Information

While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with hands and arms. The associate must walk, stoop, kneel, crouch, or crawl. The associate may sometimes need to sit, climb or balance.

The associate may lift and move up to 80 pounds. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus.

While performing the duties of this job, the associate is regularly exposed to moving mechanical parts.

The associate is occasionally exposed to fumes or airborne particles. The associate may be exposed to a wide range of temperatures.

The noise level is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.