Design Program Manager

Everlaw; Walnut Creek (CA); Hybrid; USD 140,000 - 178,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Hybrid work schedule

Learning & development

Catered lunch

Job summary

Everlaw is seeking a Design Program Manager to establish the operating system for our growing design team, bringing structure and predictability to AI-powered litigation tools. You will absorb operational friction so designers can focus on craft and solving complex user workflows.

This full-time, exempt role is based in Oakland, CA with a hybrid schedule: in-office M/W/Th and optional remote Tu/Fr. You will own the design operating model, readiness criteria, cross-functional interfaces, and

Qualifications

• 5+ years in Design Program Management or Design Operations
• Experience supporting product design teams in complex enterprise environments
• Strong communication and storytelling to translate design progress into business narratives
• Experience building lightweight design operations frameworks and resource tracking
• Familiarity with Jira or emerging AI design tools
• Authorized to work in the United States without restrictions (no visa sponsorship)

Responsibilities

• Own the design operating model for planning and delivery, define estimation and sequencing, and maintain a visible dependency system
• Define design readiness criteria and coordinate pre-launch quality reviews for craft, accessibility, and edge cases
• Own interfaces between Design, Product Management, Engineering, User Research, and Technical Writing for scope, dependencies, and decision rights
• Build and champion lightweight design operations rhythms, frameworks, and templates (briefs, critique structures)
• Manage design resourcing and bandwidth tracking for staffing decisions and capacity planning
• Own how design work is represented to the business with a reporting layer for leadership planning

Skills

Design program management

Stakeholder management

Communication

UX/workflow design

Tools

Jira

Figma

Cursor

Claude Design

Job description

As a Design Program Manager at Everlaw, you'll establish the operating system for our growing product design team, bringing structure, visibility, and predictability to how we design AI-powered litigation tools. As our first dedicated Design Program Manager, you'll absorb operational friction and cross-functional complexity so product designers can focus entirely on craft, quality, and solving complex user workflows.

This is a full-time, exempt position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.

The Role

As a Design Program Manager at Everlaw, you'll establish the operating system for our growing product design team, bringing structure, visibility, and predictability to how we design AI-powered litigation tools. As our first dedicated Design Program Manager, you'll absorb operational friction and cross-functional complexity so product designers can focus entirely on craft, quality, and solving complex user workflows.

This is a full-time, exempt position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.

What you'll do

• Own the design operating model for planning and delivery — define how design work is estimated, sequenced, and handed off, and maintain the system that makes dependencies and timeline risk visible before they become escalations.
• Define design readiness criteria and coordinate pre-launch quality reviews to ensure shipped features meet high standards for craft, responsiveness, accessibility, and edge cases.
• Own the working interfaces between Design, Product Management, Engineering, User Research, and Technical Writing — define how scope is agreed, how dependencies are tracked, and where conflicts get decided, so those questions have a standing answer instead of being renegotiated per project.
• Build and champion lightweight design operations rhythms, frameworks, and templates—such as design briefs and critique structures to streamline team workflows.
• Manage design resourcing and bandwidth tracking to inform staffing decisions, highlight capacity constraints, and help leadership plan for future team growth.
• Own how design's work is represented to the business — build and maintain the reporting layer (capacity, throughput, readiness) that lets product and executive leadership plan against design, rather than assembling narrative updates each cycle.

About You

• You have at least 5 years of experience in Design Program Management or Design Operations supporting product design teams in complex, enterprise B2B SaaS or data-heavy environments.
• You excel at balancing competing priorities across multiple stakeholders, steering teams through ambiguity with structure, clear prioritization, and empathy.
• You've built and scaled lightweight design operations frameworks, delivery plans, and resource tracking processes without stifling creative momentum.
• You bring excellent communication and storytelling skills, with a proven ability to translate design progress and complex trade-offs into business-relevant narratives for leadership.
• You bring a strong understanding of user-centered design methodologies, modern UX workflows, and tools like Figma.
• You have experience working with project tracking tools like Jira or emerging AI tools (e.g., Cursor, Claude Design).
• You operate with a low-ego, highly collaborative style, finding genuine fulfillment in making design teams visible and successful.
• You are authorized to work in the United States without restrictions. Please note that at this time, Everlaw is not sponsoring F-1 visas, including OPT, for this role.

The Team — Product

The Product team shapes products used by everyone from document reviewers and corporate teams to government attorneys and law firm partners, each with distinct needs across a broad and complex domain. The team brings together user insight, market context, business priorities, design, and technical feasibility to decide what Everlaw builds and why. This work turns deeply capable technology into intuitive experiences and helps define the next era of legal work.

Total Rewards & Benefits

The expected salary range for this role is $140,000 - $178,000. Final salary depends on factors including the candidate's experience and skills, and the base pay range is subject to change. This role is also eligible for equity and the benefits below.

Health & well-being

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Accounts for health and dependent care expenses
• Membership to Modern Health to support mental health and wellness
• Paid parental leave
• Company-sponsored life and disability insurance

Financial rewards

• Competitive equity grants, so you share in Everlaw's long-term growth
• 401(k) plan with company matching of up to 4% of eligible annual compensation

Growth & everyday perks

• 17 paid vacation days, 11 federal holidays, and paid sick leave
• Four "Everlawlidays" (additional paid company-wide days off) per year
• Annual allocation for learning & development and relevant professional membership dues
• Hybrid work with regular work-from-home days and flexibility for life's logistics
• Monthly home internet reimbursement, plus a stipend for your desk setup
• Catered lunch each workday, plus snacks and company-wide events in our offices

About Everlaw

When a lawsuit or investigation happens, teams must comb through vast amounts of electronic evidence — emails, documents, chats, files — to find what matters. That work is not a side task but the case itself, and where most of the time and money in litigation goes. Everlaw is the litigation and investigation management platform changing that, using AI to turn mountains of messy data into the handful of facts that win or lose a case, compressing weeks of work into hours.

We're the kind of place that's ranked #1 on G2 in our category and named a Great Place to Work by our own team. So if you want a front row seat to an industry in transformation, career-defining work you'll be proud to tell people about, and real upside at a company in control of its own destiny, we'd love to get to know you.

About Everlaw

At Everlaw, you'll shape how AI re-wires the legal industry, at a category-leading business built on a mission to illuminate the truth.

Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including the California Equal Pay Act. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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