Design Program Manager

SupportFinity™; United States; On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Fully paid medical, dental, and vision insurance

401k contributions

15 days accrued vacation

11 paid holidays

Free gym membership

Quarterly team-building events

Job summary

SupportFinity™ in the United States seeks a Design Program Manager to drive consistency and quality across global design initiatives. You will manage design workflows and ensure compliance with design standards across multiple platforms.

The ideal candidate has over 8 years of experience in design program management and is proficient in both Mandarin and English. This role offers competitive benefits, including health insurance and 401k contributions.

Join us in enhancing connectivity and innovation for customers worldwide.

Qualifications

• 8+ years of experience in design program management or related role.
• Strong understanding of hardware-software environments.
• Proven ability to operate in fast-paced, evolving environments.

Responsibilities

• Manage scalable design workflows for multiple product lines.
• Own design portfolio and project planning.
• Lead capacity planning and balance priorities across teams.
• Serve as the primary liaison between Design and other departments.
• Drive visibility into design programs through key metrics.

Skills

Design program management

Cross-functional communication

Stakeholder management

Proficiency in Mandarin

End-to-end product development

Education

Bachelor’s degree

Tools

Figma

Jira

Confluence

Job description

Description

Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi‑Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity, serving customers in over 170 countries.

Role Summary

The Design Program Manager drives consistency, quality, and execution across TP‑Link’s global design initiatives. In the coming years, the role establishes clear design processes, strengthens cross‑functional and cross‑country collaboration, and ensures design standards are upheld across all assets and product lines.

Key Responsibilities

Design Operations & Workflow Management

• Establish and manage scalable design workflows, including intake, prioritization, governance, approvals, and delivery standards.
• Ensure consistent application of design language and quality standards across products, platforms, and regions.

Program & Portfolio Management

• Own design portfolio and project planning across multiple product lines and initiatives.
• Translate design strategy into clear execution plans, timelines, and roadmaps.

Resource & Capacity Planning

• Lead design resource and capacity planning in partnership with design leadership.
• Balance priorities across teams to support business needs while protecting design quality.

Cross‑Functional & Global Collaboration

• Serve as the primary liaison between Design, Product, Engineering, and Marketing.
• Strengthen collaboration across global and cross‑country teams to ensure alignment and execution consistency.

Tools, Budget, & Vendor Management

• Manage design tools and platforms, including Figma, Jira, and Confluence.
• Oversee design budgets, external agencies, and vendor relationships as needed.

Reporting & Visibility

• Drive visibility into design programs through reporting, dashboards, and key metrics.
• Provide leadership with clear insights into progress, risks, dependencies, and delivery health.

Requirements

• Bachelor’s degree from an accredited college/university.
• Business‑level proficiency in both Mandarin and English (spoken and written).
• 8+ years of experience in design program management, design operations, or a closely related role.
• Strong understanding of end‑to‑end product development, particularly within hardware–software environments.
• Proven ability to establish processes and operate effectively in fast‑paced, evolving, and ambiguous environments.
• Excellent cross‑functional communication and stakeholder management skills.
• Experience working with global teams; Mandarin language skills are a plus.
• Portfolio required with application.

Benefits

Salary Range: $120,000 - $150,000

• Fully paid medical, dental, and vision insurance (partial premium coverage for dependents).
• Company contributions to 401k funds.
• 15 days accrued vacation.
• 11 paid holidays.
• Bi‑annual reviews and annual pay increases.
• Health & wellness benefits, including free gym membership.
• Quarterly team‑building events.

We are dedicated to providing equal employment opportunities to all employees and applicants and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

We are unable to offer visa sponsorships at this time.