Design Production Manager

Staples Advantage Canada; Framingham (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible PTO

Discounts (Online & Retail)

401(k) match

Wellness programs

Job summary

Staples is seeking an experienced Production Design leader to guide multi-channel campaigns from concept through delivery. You will balance hands-on design work with team leadership, ensuring brand consistency and scalable workflows.

You’ll coordinate with Creative, Marketing, Merchandising and external partners, optimizing production templates and timelines while mentoring a growing production team. This role emphasizes accessibility and quality across digital and print outputs.

Qualifications

• Bachelor’s degree in Graphic Design, Visual Communications, Digital Media, Marketing, Creative Production, or equivalent work experience.
• 7+ years of production design experience in retail/eCommerce/omnichannel settings.
• 2+ years leading creative or production teams.
• Expert proficiency in Figma and Adobe Creative Suite.
• Experience managing production workflows, resource allocation, prioritization, and delivery timelines across multiple projects.
• Experience creating/maintaining production templates, standards, documentation, file structures, naming conventions, or quality-control processes.
• Experience preparing assets to meet brand standards, technical specs, accessibility, and channel guidelines.
• Experience partnering with cross-functional teams such as Creative, Marketing, Merchandising, Project Management, Digital Experience, or external vendors.

Skills

People leadership

Production design

Resource planning

Cross-functional collaboration

Deadline-driven

Automation / AI tools

Education

Bachelors in design/marketing/related

Tools

Figma

Adobe Creative Suite

Job description

Staples is business to business. You’re what binds us together.

Our marketing team is charged with an important task – sharing our Staples story. We use customer data and analytics to help us understand and improve our customers’ experiences, drive customer retention and encourage brand loyalty. Our team is diverse, with skillsets and responsibilities ranging from graphic design, content creation and performance marketing to internal communications and loyalty & rewards programs. We work together to provide expertise and guidance, so that the Staples brand is well represented in all areas.

What You Bring to the Table:

• Strong people leadership skills with the ability to coach, develop, motivate, and hold teams accountable.
• Excellent production design judgment with close attention to detail, accuracy, quality, accessibility, and brand consistency.
• Ability to balance hands-on execution with team leadership, resource planning, and operational problem-solving.
• Strong cross-functional communication skills with the ability to clarify needs, resolve issues, and influence process improvements.
• Comfort working in a fast-paced, deadline-driven environment with shifting priorities and high-volume deliverables.
• A continuous-improvement mindset and curiosity about automation, AI-enabled tools, scalable workflows, and production innovation.

What’s needed: Basic Qualifications:

• Bachelor’s degree in Graphic Design, Visual Communications, Digital Media, Marketing, Creative Production, or equivalent work experience.
• 7+ years of production design experience within a retail, eCommerce, or omnichannel environment.
• 2+ years of experience leading creative or production teams.
• Expert proficiency in Figma and Adobe Creative Suite.
• Experience managing production workflows, resource allocation, prioritization, and delivery timelines across multiple concurrent projects.
• Experience creating or maintaining production templates, standards, documentation, file structures, naming conventions, or quality-control processes.
• Demonstrated experience preparing assets to meet brand standards, technical specifications, accessibility requirements, and channel-specific guidelines.
• Experience partnering with cross-functional teams such as Creative, Marketing, Merchandising, Project Management, Digital Experience, or external vendors.

Preferred Qualifications:

• Experience leading an in-house production organization.
• Experience with digital asset management, workflow management, and AI-enabled production tools.
• Experience supporting digital, print, retail, and marketing production deliverables.
• Experience managing freelance designers, agencies, or external production vendors.
• Familiarity with accessibility standards and creative operations best practices.
• Experience supporting large-scale marketing campaigns or enterprise creative initiatives.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.