Design Operations Assistant

Bachman's Inc.; Minneapolis (MN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Employee Discount

Medical Insurance

Dental Insurance

Vision

Life and AD&D

Disability Insurance

401(K)

Pet Insurance

Wellness

Job summary

Bachman's Inc in Minneapolis, MN seeks a Design Operations Assistant to support our design teams by managing systems, data, and processes. You will analyze performance data, maintain product and inventory records, and coordinate across stores, eCommerce, and marketing.

The role blends data analysis, system administration, purchasing, and operations support to help designers focus on creativity and leaders on results. Strong Excel skills and NetSuite/RFSmart experience are essential.

Qualifications

• Two- to four-year college degree or equivalent experience.
• 1–3 years with NetSuite and RFSmart in a business setting.
• Strong Excel reporting and data analysis skills.
• Experience building items, recipes or BOMs in retail/production.
• Excellent verbal and written communication; ability to train and coordinate teams.
• Highly organized with attention to detail and follow-through.
• Ability to work with vendors and develop purchasing plans.

Responsibilities

• Analyze sales, production, and operations data using NetSuite and RFSmart; build reports to support decisions.
• Monitor KPIs like sales, productivity, remakes, on‑time performance, and spoilage for process improvements.
• Serve as NetSuite SME; collaborate with IT on enhancements, testing, training, and docs.
• Manage product setup, BOMs, inventory adjustments, production reporting, and timesheet admin.
• Support product availability across stores and eCommerce, including seasonal launches.

Skills

NetSuite

RFSmart

Excel

BOMs

Analytical thinking

Purchasing

Vendor relations

Organization

Communication

Self-motivated

Horticulture knowledge

Education

Two- to four-year degree or equivalent

Tools

NetSuite

RFSmart

Microsoft Excel

Job description

Design Operations Assistant
Minneapolis, MN | Full Time

Behind every stunning floral arrangement is a well-run operation. As a Design Operations Assistant, you'll play a vital role in keeping Bachman's Design Operations team running smoothly by managing systems, data, supplies, and processes that enable our designers to focus on creativity and our leaders to focus on results. This dynamic role blends data analysis, system administration, purchasing, and operational support. You'll use NetSuite insights to drive business decisions, maintain critical product and inventory information, support seasonal and holiday execution, and partner across teams to ensure our design rooms have everything they need to deliver exceptional customer experiences.

Position Duties:

• Analyze sales, production, and operational performance data using NetSuite and RFSmart; develop reports and insights to support business decisions.
• Monitor key metrics including sales, productivity, remakes, on-time performance, and spoilage, identifying opportunities for process improvement.
• Serve as the NetSuite subject matter expert, partnering with IT on system enhancements, testing, training, troubleshooting, and documentation.
• Manage product setup and maintenance, including item creation, Bills of Materials (BOMs), inventory adjustments, production reporting, and timesheet administration.
• Support product availability across stores and eCommerce channels, including seasonal launches and assortment updates.
• Coordinate with Marketing and cross-functional teams to communicate product changes and support website content updates.
• Oversee purchasing and inventory management for design supplies and balloons, including vendor relationships, purchase orders, invoice reconciliation, and inventory levels.
• Assist with business planning, production scheduling, peak-season operations, and special projects to support Design Operations goals.
• Maintain accurate records, documentation, and standard operating procedures (SOPs).
• Perform additional duties and special projects as assigned.

Qualifications:

• Two- to four-year college degree, or equivalent experience
• One to three years' experience with NetSuite and RFSmart in a business setting
• Expert skills in Microsoft Office, especially Excel (reporting, analysis, formulas), and online equivalents
• Experience building items, recipes or bills of materials in a retail, food or production system
• High level of quantitative, analytical and critical thinking skills
• Able to develop and execute purchasing plans based on financial, historical, consumer trends and business needs
• Able to work directly with vendors in a business environment
• Highly organized, with strong attention to detail and follow-through
• Excellent verbal and written communication; able to train and coordinate across internal teams, customers and vendors
• Self-motivated, adaptable, and able to prioritize effectively in a fast-paced environment.
• Knowledge of horticulture and the floral business preferred
• Extended hours required during seasonal peaks and holidays.
• Combination of office and design room work, including occasional cooler environment.
• Ability to lift and carry up to 40 lbs. throughout the workday.

Benefits:

• Employee Discount
• Medical Insurance
• Dental Insurance
• Vision
• Life and AD&D
• Disability, Accident, Critical Illness Insurance
• 401(K)
• ID Watchdog
• Pet Insurance
• Wellness
• Employee Assistance Program (EAP)
• PTO
• Paid Holidays (6/year)

Compensation: $21.60-$24

Don't settle, come grow with us!

Bachman's is an Equal Opportunity Employer