Design Manager/Project Manager - Critical Facilities

Gensler; San Antonio (TX); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Wellness programs

401k

Profit sharing

Employee stock ownership plan

Bonus opportunities

Job summary

Gensler is seeking a Design Manager in San Antonio, TX, to lead Critical Facilities projects through all phases. You will act as the main client contact, mentoring junior staff to ensure top-notch design and client satisfaction.

You will manage relationships, project delivery, and team coordination, while supporting new business and ensuring alignment with budgets and timelines. This in-person role emphasizes excellence in service and design leadership.

Qualifications

• Bachelor's Degree or higher in Architecture or Interior Design.
• 10+ years of relevant experience, with mix of architecture and project management preferred.
• Professional license or certification preferred, but not required.
• Experience with the full project lifecycle.
• High level of design competence with knowledge of building codes.
• Proven ability to provide excellent client service and account leadership.
• Be proactive and adaptable with the ability to work in a fast-paced environment.
• Critical facilities experience preferred, but not required.
• Experience managing consultant teams and resolving complex technical and design issues.

Responsibilities

• Develop and nurture positive relationships with existing client contacts, optimizing all potential opportunities.
• Maintain awareness of clients' objectives and market trends to identify opportunities for Gensler services.
• Oversee day-to-day delivery of projects to ensure on-time and on-budget completion.
• Lead and facilitate the cross-functional project team.
• Ensure clear requirements, deliverables, timelines, and visibility against fees throughout the project life cycle.
• Prepare and monitor project work plans, budgets and deliverables for client and internal teams.
• Review proposals, contracts and consultant agreements.
• Coordinate client, team and project activities with consultants across disciplines.
• Proactively own problems and develop resolution plans with leadership.
• Support new business development with current and potential clients.
• Contribute to project reports and staffing meetings to improve delivery and financials.
• Review internal accounting documents and draft project billing.
• Collaborate with Design Director and marketing to document the project story and arrange photography.

Skills

Project management

Client relationship

Leadership

Communication

Education

Bachelor's Degree in Architecture or Interior Design

Architectural license (preferred)

Job description

General Information

• Posting Date – 10-08-2026


• Time Type – Full-Time


• Job ID – 9191


• Areas of Expertise – Critical Facilities


• Job Category – Design Management

Locations

• San Antonio, TX, US

At Gensler, we design for people. We leverage our global perspective and local presence to innovate at every scale. We're not just designers. We're tinkerers, craftspeople, visionaries, innovators and thought leaders. Our Critical Facilities practice is becoming more diverse as technology advances create market shifts. The industry's next challenges include innovating in urban spaces, creating more energy-efficient operations, and achieving carbon goals.

Your Role

As a Design Manager, it's your role to lead and deliver a variety of Critical Facilities project types and sizes, through all phases. You will join our team of design thinkers and doers who specialize in helping to tell stories and create experiences in the context of design. As the main point of contact for the client in all work produced, you'll draw on your extensive knowledge of the design and delivery process while mentoring junior staff to encourage the highest level of design and client satisfaction.

What You Will Do

• Develop and nurture positive relationships with existing client contacts, optimizing all potential opportunities


• Maintain an awareness of existing clients' business objectives, plans, target audience and market trends, and ensure that appropriate opportunities are identified to generate further demand for Gensler services.


• Responsible for the day-to-day delivery of projects ensuring they are delivered on time and on budget


• Lead and facilitate the overall cross-functional project team


• Focus on the smooth management of the project process, ensuring clarity of requirements, deliverables, timelines, and visibility against fees throughout the project life cycle


• Prepare, communicate, and monitor project work plans, budgets, and deliverables for client and internal teams


• Prepare and review proposals, contracts, and consultant agreements


• Manage multiple aspects of client, team, and project coordination, including full documentation coordination with structural, MEP, lighting, AV, landscape, civil, and other consultants


• Actively take ownership of problems and successful resolution planning in consultation with Practice Area leadership and Studio Director


• Support and contribute to new business development with both current and potential clients


• Contribute positively to project reports and staffing meetings with concise and accurate information to continually improve the studio's delivery and financial objectives


• Review internal project accounting documents and process draft project billing


• Work with the Design Director and the marketing team to ensure that the project story is documented, and that photography/videography is arranged as needed

Your Qualifications

• Bachelor's Degree or higher in Architecture, Interior Design


• 10+ years of relevant experience, with mix of architecture and project management preferred


• Professional license or certification preferred, but not required


• Experience with the full project lifecycle


• High level of design competence with knowledge of building codes


• Proven ability to provide excellent client service and account leadership


• Be proactive and adaptable with the ability to work in a fast-paced environment


• Critical facilities experience preferred, but not required


• Experience managing consultant teams and resolving complex technical and design issues

This position is in-person. Successful candidates will be located in the San Antonio, Texas area. Non-local candidates are welcome.

Life at Gensler

At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to \"Well-being Awareness Week\", our offices reflect our people's diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.

As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.

Notice to Applicants

We are proud to be an Equal Employment Opportunity and Affflmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state and local law.

Individuals with disabilities and protected veterans are encouraged to apply. We also consider qualified applicants with criminal histories consistent with federal, state and local law.

Know your rights: Workplace discrimination is illegal, right to work and E-verify program, as required by law.

Gensler endeavors to make gensler.com/careers accessible to all applicants. If you need assistance or an accommodation due to a disability, you may contact us.