Design Lab Engineer

IDEMIA; Exton (PA); On-site; USD 90,000 - 120,000; Full time

Job summary

IDEMIA Secure Transactions in Exton, PA is expanding with a new Customer Experience Showroom/Design Lab. The role oversees design, development and industrialization of payment card products, maximizing business value and customer satisfaction for existing or new offerings.

The position requires a technical bachelor's degree and 3+ years in product development or manufacturing engineering, with hands-on experience in SolidWorks, CNC machining and qualification activities.

Qualifications

• Bachelor’s degree in a technical discipline such as mechanical, manufacturing, industrial engineering or materials science.
• 3+ years in product development, process or manufacturing engineering within a manufacturing environment.
• Experience with NPI, product qualification, process validation and transition to manufacturing.

Responsibilities

• Defines, develops and qualifies new products, structures and processes per customer specs and QCD.
• Prepares and maintains required documentation and technical specifications.
• Benchmarks and consults to optimize technical solutions; supports issue resolution with customers.
• Writes qualification and testing procedures; assists in process improvement across sites.
• Advises internal customers on project directions and specifications.

Skills

Analytical thinking

Problem solving

Cross-functional collaboration

Communication

Project management

Detail oriented

Team leadership

Education

Bachelor's degree in engineering or related field

Tools

SolidWorks

CNC machinery

Engineering drawings

Job description

IDEMIA Secure Transactions, a division of IDEMIA Group, is the leading technology provider making it safer and easier to pay and connect. With unmatched expertise in cryptography and credential issuance, IST is trusted by over 2,000 financial institutions, mobile operators, automotive manufacturers, and IoT providers worldwide. Every day, IST secures billions of essential transactions, ensuring the highest levels of data protection and convenience.

Position Overview: As a result of the creation of a new Customer Experience Showroom/Design Lab in our Exton, PA manufacturing site & new offerings with IDEMIA's customer design experience - this role is responsible for the design, development and industrialization of new payment card products, processes and technologies, maximizing business value and customer satisfaction for existing or new products.

Responsibilities

• Defines, develops and qualifies new products, new structures and new processes according to customers specification and related standards (Quality Cost Delay QCD)
• Prepares and maintains required documentations
• Benchmarks and supplies consultation to optimize technical solutions
• Writes technical specifications for qualification process
• Supports innovation and enriches IDEMIA IP (intellectual property)
• Supports IDEMIA manufacturing sites for technical issues, customers complaints and sharing best practices and support process improvement
• Advices internal or external customer for new product orientations or specifications
• Develops and industrializes simple products (new one or small evolution)
• Prepares and maintains required documentation
• Advises internal customer on projects

Qualifications

Education & Experience

• Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Materials Science, Chemical Engineering, or a related technical discipline.
• 3+ years of relevant experience in product development, process engineering, manufacturing engineering, R&D, or product industrialization within a manufacturing environment.
• Experience supporting new product introduction (NPI), product qualification, process validation, and the transition of new products from concept through manufacturing.
• Experience within the printing, packaging, plastics, specialty materials, or payment card manufacturing industries is highly desirable.

Technical Skills & Knowledge

• Strong understanding of manufacturing processes, product development methodologies, and industrialization principles.
• Proficiency in SolidWorks or similar 3D CAD software, with experience developing technical drawings, 3D models, prototypes, and engineering designs to support product development and manufacturing processes.
• Hands-on experience with CNC (Computer Numerical Control) machinery, including CNC programming, machine setup, operation, and/or machining processes for prototype development, product testing, and manufacturing applications.
• Knowledge of printing technologies, material properties, surface treatments, coatings, adhesives, or product finishing processes is preferred.
• Experience conducting product testing, technical evaluations, feasibility studies, and qualification activities to ensure compliance with customer specifications and quality standards.
• Ability to develop, interpret, and maintain technical specifications, engineering documentation, testing procedures, and qualification reports.
• Familiarity with root cause analysis, troubleshooting, continuous improvement methodologies, and structured problem-solving techniques.
• Understanding of quality management principles, including Quality, Cost, and Delivery (QCD) objectives.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Familiarity with engineering design, testing, or statistical analysis tools is a plus.
• Strong analytical and problem-solving skills with the ability to evaluate complex technical challenges and develop practical, innovative solutions.
• Demonstrated ability to manage multiple technical projects, prioritize competing demands, and meet established timelines.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across Engineering, Manufacturing, Quality, Product Development, and other cross-functional teams.
• Detail-oriented approach with a strong commitment to product quality, technical accuracy, and process consistency.
• Ability to work independently while contributing effectively within a collaborative, fast-paced manufacturing environment.
• Strong customer-focused mindset with the ability to translate technical requirements and business needs into effective product and process solutions.
• Adaptability, creativity, and a continuous improvement mindset, with a demonstrated interest in developing new technologies and enhancing existing manufacturing capabilities.