Design Implementation Specialist

FutureBrand; City of Syracuse (NY); On-site; USD 50,000 - 60,000; Full time

Job summary

FutureBrand is seeking a Retail Installation Specialist to travel to Syracuse area retail locations, audit spaces and support prototype installations. You will document layouts, photograph sections, report findings and collaborate with the design team to ensure precise, on‑time execution.

The role requires 3–5 years hands‑on field experience, strong communication, and the ability to manage multiple tasks under deadlines. Travel up to 50% and close collaboration with vendors is expected.

Qualifications

• Associate’s degree required with 3–5 years hands‑on install/field experience.
• Detail oriented with ability to read space layouts and planograms.
• Strong communication and teamwork across cross‑functional teams.

Responsibilities

• Travel to retail locations to audit spaces for design installation.
• Document store layouts, dimensions and obstructions.
• Photograph store sections and report findings to design team.
• Prepare documentation with fixture measurements and layouts.
• Coordinate with vendors and project team for on‑site installations.
• Troubleshoot issues on site and ensure timely completion.

Skills

Detail oriented

Professionalism

Project management

Communication skills

Team collaboration

Reading architectural drawings

Work under pressure

Self‑assurance

Education

Associate’s degree

Tools

Basic mechanical tools

Job description

Retail Installation Specialist

Office location: Syracuse

Your role: The Retail Installation Specialist at Futurebrand will provide onsite retail installation responsibilities, including conducting retail store audits to assess layout for prototype installations, maintaining communication with all involved parties throughout the project, ongoing development of successful retail installation processes, and hands‑on installation adhering to project deadlines.

Primary Responsibilities

• Independently travel to various retail locations to conduct store audits with the objective of evaluating the retail space for design installation and implementation.
• Document store layout (including dimensions), assess obstructions, lighting and overall structural elements.
• Photograph sections of the store, adjacencies, planogram set and report findings to the design team.
• Prepare complete and thorough documentation to include fixture measurements, layouts and other important dimensional information.
• Participate in audit download meetings to bring the team up to speed with any unusual on‑site situations.
• Provide input and make recommendations to the project and/or design management team as appropriate to the project; move forward with the decision made by the design director or project manager.
• Provide onsite installations/tear downs in stores, retail labs or other spaces, maintaining communication with all involved parties throughout the project to ensure successful completion.
• Provide leadership and manage details of what is required for a successful installation (i.e. coordination with Mack Studios and other vendors), materials and components, information from internal design and project teams at Futurebrand.
• Troubleshoot and resolve issues on site as well as represent Futurebrand in a professional manner while on the road.
• Assess the quality of project installations and make any necessary adjustments on‑site.
• Communicate with clients (particularly while on‑site at the installation) to respond to any concerns, questions or recommendations they may have.
• Work with the Design Implementation team to purchase products, set shelves and fabricate signage for sets in the Activation Retail Lab.
• Keep abreast of new technologies and methods for quality improvement opportunities pertaining to installation and fixture development; work with the engineering team on bringing new methods to fruition.

Focus Areas

• Promote consistently excellent planogram, audit and installation process, help to inform and educate less experienced staff and clients, to ensure the work is successful.
• Work with a team to foster better culture and practice in the studio.

Knowledge and Skills

• Detail oriented; ability to convey detailed specific actions to team members.
• Must demonstrate professionalism and integrity with attention to details, often the face of the company during installations.
• Excellent project management skills and strong manual dexterity.
• Ability to work well under pressure while simultaneously handling multiple tasks.
• Ability to work well with others to accomplish tasks; collaborates with cross‑functional teams.
• Understands scale and architectural drawings of space.
• Self‑assured.
• Proven ability to work within tight timelines.
• Strong communication skills.
• Strong work ethic.
• Strong manual dexterity.

Education and Experience

• Associate’s degree.
• Minimum of 3‑5 years of working experience, particularly in a hands‑on environment.
• Proficient in using various basic mechanical tools to complete actions in the field.
• Previous supervisory or group leadership experience helpful.

Physical Demands

• Travel required: up to 50% of time.
• Frequently required to stand, walk and reach with hands and arms.
• Ability to lift and install graphics, fixtures and retail structures on an as‑needed basis during field installations with weight amounts in excess of 50 pounds.

Salary Range: $50,000 - $60,000

Equal Employment Opportunity

FutureBrand is an equal opportunity employer (EEO). We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any characteristic protected by federal law. We will not ask about incarceration history at any point in the application process. If you have a disability, we want everyone to feel at ease when going through our recruitment process. We are working to make our website and processes more accessible; if you encounter any issues and would like this information in an alternative format, or if you need further support with your application, please contact us at [e-mail] for any adjustments you may need to perform at your best.

We believe that ideas get better when they are inherently diverse and shared in highly inclusive ways, and we want to hear from those who think differently from us. We truly believe in the strength of diversity and the richness it can bring. By bringing different people together, great things happen.

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