Design Director: Lead Creative Systems & Growth

TMA; New York (NY); On-site; USD 200,000 - 230,000; Full time

Job summary

dotdotdash is a global experience and innovation agency looking for a Design Director who balances craft, culture, and business outcomes. You will lead a team to deliver outstanding design across campaigns, digital and experiential work, shaping client partnerships and measurable impact.

As Design Director, you’ll guide quality standards, develop new design frameworks, and mentor Leads, Seniors, and Intermediates to grow the discipline and its offerings within the agency network.

Qualifications

• 10+ years of experience in design, with a portfolio showcasing exceptional work in across range of design communications such as campaigns, digital and experiential work.

Responsibilities

• Defines and upholds the standards of quality across the discipline.
• Leads the development of new design approaches, systems, and frameworks that enable consistency and innovation.
• Oversees multiple projects or accounts, providing guidance and critique to elevate creative output.
• Ensures the team’s work aligns with both strategic and business objectives.
• Manages and develops a team of Leads, Seniors, and Intermediates through regular coaching and structured feedback.
• Drives discipline-wide learning and capability development, fostering a culture of accountability and inclusion.
• Ensures healthy team utilization and workload balance while nurturing engagement and retention.
• Builds succession and growth plans for emerging leaders.
• Oversees the creative and strategic quality of client partnerships, ensuring design outcomes deliver measurable impact.
• Builds senior client relationships and acts as a trusted advisor to executive stakeholders.
• Represents design and innovation in high-level conversations and pitches.
• Ensures satisfaction, retention, and growth across key accounts.
• Owns team utilization, profitability, and contribution to the agency’s P&L.
• Leads efficiency and quality improvements across processes and delivery models.
• Collaborates with leadership to develop and evolve productized offerings or accelerators.
• Shapes the culture and reputation of the discipline within the agency and the broader network.

Skills

Design leadership

Craft excellence

Brand design systems

AI design tools

Tools

MidJourney

Runway

Kling 3.0

Claude

VEO/Flow

Pika

Nano Banana

Job description

dotdotdash is a global experience and innovation agency looking for a Design Director who balances craft, culture, and business outcomes. You will lead a team to deliver outstanding design across campaigns, digital and experiential work, shaping client partnerships and measurable impact.

As Design Director, you’ll guide quality standards, develop new design frameworks, and mentor Leads, Seniors, and Intermediates to grow the discipline and its offerings within the agency network.