Design Coordinator I - Sr

Entergy; Broussard (LA); On-site; USD 70,000 - 100,000; Full time

Job summary

Entergy is looking for a Distribution Engineering Design professional to plan, schedule, and manage customer-requested work, line maintenance tasks, and capital projects within a designated geographic area. You will coordinate with Designers, track workloads, and ensure timely communication with customers and internal teams.

The role requires strong organizational and analytical skills, experience with Maximo, CCS, and Power BI, and the ability to balance multiple priorities in a fast-paced

Qualifications

• Associate degree or equivalent work experience.
• 2 years Entergy Transmission or Distribution experience
• 1 year of Maximo & CCS experience
• Strong communication and organizational skills
• Experience with Microsoft Office Excel and database applications

Responsibilities

• Schedule and plan distribution design work with customers and Designers.
• Interpret and apply policies for customer requests and service dates.
• Manage design resources and assign Designers to geographic areas.
• Communicate with Designers about assignments and available slots.
• Coordinate with Network Line groups to expedite work when needed.
• Identify root causes of customer inquiries and implement solutions.
• Utilize Maximo/AM/FM-DFM in design/construction context.
• Review Maximo backlogs and suggest improvements.
• Support Storm Response Team during restoration efforts.

Skills

Resource scheduling

Multi-tasking

Verbal & written communication

Analytical skills

Education

Associate degree or equivalent

Tools

Maximo

CCS

AMFM DFM

Power BI

GDT

Job description

'This position can be domiciled in Broussard, LA or Lake Charles, LA**

Work Place Flexibility:

Onsite

Job Summary/Purpose

Responsible for planning/scheduling/managing distribution customer requested work, mandated work, line maintenance tasks, capital projects and day-to-day design activities for the Distribution Engineering Design team.

Job Duties/Responsibilities

• Responsible for contacting external customers within one working day and scheduling an appointment, if required, for the customer to meet with a Designer. This includes collecting design information while speaking to the customer.
• Responsible for interpreting and ensuring consistent application of organizational policies related to customer requests. Provides customers with information on the tasks they must complete to be able to receive service on the date requested.
• Manage Design resources within a geographic area and matches them to the workload by assigning each Designer to a primary and secondary geographic area. Monitors each Designer’s calendar so that appointments can be made effectively and efficiently.
• Communicates regularly with Designers regarding assignments, schedules and questions related to specific customer calls.
• Communicate periodically with the Network Line groups to expedite work, if possible, to meet customer’s requested service date or to handle a special request.
• Identify and rectify the root cause of customer complaints and/or inquiries as appropriate.
• Working knowledge of AM/FM-DFM and Maximo as they relate to construction applications.
• Reviews and updates Maximo Backlogs for the Distribution Engineering Dept. Identifies deficiencies, analyzes alternatives and recommends solutions.
• Serves as a member of the Storm Response Team for restoration efforts. Provides support to the Damage Assessment and/or Logistics functions.

Minimum Requirements

Minimum education required of the position

Associate degree or equivalent work experience.

Minimum Experience Required Of The Position

2 years Entergy Transmission or Distribution experience

1 year of Maximo & CCS experience

Minimum Knowledge, Skills, And Abilities Required Of The Position

Ability to manage multiple responsibilities and deliverables in a fast-paced environment. Ability to work with multiple levels of the organizational structure. Strong verbal and written communications skills. Excellent organizational and analytical skills. Experience/training in scheduling resources or maintenance and construction practices. Experience with Microsoft Office Excel and database applications. Desired: Knowledge of Maximo; GDT; AMFM DFM; Storm Assist; Power BI; CCS; & Distribution Line construction, maintenance, and materials.

Any Certificates, Licenses, Etc., Required For The Position

None

WORKING CONDITIONS

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Primary Location:

Louisiana-Broussard Louisiana : Broussard || Louisiana : Lake Charles

Job Function

Corporate

FLSA Status

Professional

Relocation Option

No Relocation Offered

Union description/code

NON BARGAINING UNIT-NBU

Number of Openings

1

Req ID

124896

Travel Percentage

Up to 25%

EEO Statement

An Equal Opportunity Employer, Minority/Female/Disability/Vets.

The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility

Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process. Employee Services will contact you regarding your request.

Additional Responsibilities

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Equal Opportunity

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [e-mail] to schedule a time to review the affirmative action plan during regular office hours.

Working Conditions

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.