Design Coordinator

M/I Homes, Inc.; Naperville (IL); On-site; USD 31,684 - 51,660; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Parental leave

Traditional and Roth 401(k) options

Profit sharing plan

Employee stock purchase plan

Employee home purchase plan

Job summary

M/I Homes, Inc. in Naperville, IL seeks a Design Center Assistant to help home buyers personalize their new homes by selecting interior and exterior options.

You will conduct Presale Previews, coordinate color sessions, manage color selections, orders, and pricing with Sales Admin, and assist with daily operations on-site. This full-time role offers a comprehensive benefits package and a potential monthly bonus based on performance.

Qualifications

• Bachelor's degree and relevant training with at least one year of related experience.
• Strong customer-service orientation and ability to work with diverse clients.
• Excellent verbal and written communication and organizational skills.
• Proficient with blueprints/plot maps and Microsoft Office.

Responsibilities

• Guides presale appointments and presents options to prospective buyers.
• Leads color selection sessions and coordinates Included Features and Upgrades.
• Assists buyers during browsing and finalizes color selections.
• Prepares and reviews Color Selection Sheets and Change Orders.
• Verifies pricing accuracy before processing with Sales Admin.
• Coordinates selections for Inventory/Spec homes to avoid delays.
• Maintains samples and performs data entry in the Envision system.
• Troubleshoots design-related construction issues and supports the team.
• Assists in day-to-day operations in the absence of the Design Center Manager.

Skills

Strong customer service

Verbal and written communication

Organizational skills

Blueprint and plot map reading

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Job description

Job Summary

Provides assistance to the home buyer in selecting interior and exterior options to enhance the personalization of the home building process.

Hourly Rate

$23.00 - $37.50 per hour. This position is non-exempt and eligible for overtime pay for all hours worked in a workweek over 40. This position is eligible for a monthly bonus at the discretion of management, based upon considerations that include the division's and candidate's overall performance.

Duties and Responsibilities

Facilitates the following customer appointments:

• Presale Previews - Conducts tour and overview of options for prospective buyers
• Previews - Presents new home buyers with a tour and presentation of Included Features and Optional Upgrades
• Color Sessions - Coordinates and finalizes all color selections required for home building process
• Provides assistance and specific product information to new home buyers during "browsing time" (after Preview and/or prior to Color Session).
• Prepares and reviews initial Color Selection Sheets; prepares Change Orders as required; verifies accuracy of information and pricing prior to submitting to Sales Admin for processing.
• Confirms exterior color selections of adjacent homes to ensure color selections are not duplicated.
• Coordinates selections/options for "Inventory/Spec" homes and submits Color Selection Sheets by specific deadline to ensure building process is not delayed.
• Researches and provides information on selections to subcontractors and appropriate Company representatives.
• Maintains samples in a workable and organized manner.
• Performs a variety of administrative duties including setting appointments.
• Enters data and makes updates in the Envision system.
• Troubleshoots and resolves customer construction issues that relate to design selections.
• Assists with day-to-day operations in the absence of the Design Center Manager.
• Assists with special projects as requested and perform additional duties as required.

Minimum Education Experience

Bachelor's degree (B.A. or B.S.) with at least one year of relevant course study including seminars and workshop combined with a minimum of one year of related experience and/or training; general knowledge of home building industry relative to designs and color coordination.

Skills and Abilities

• Strong customer service-oriented personality and ability to work well with others for interaction with a variety of people inside and outside of the organization.
• Good verbal and written communication and organization skills as well as detail-oriented aptitude to provide accurate information.
• Design background preferred with general knowledge of blueprint and plot map reading to assist in the selection process.
• Proficient in Microsoft Office programs, including Word and Excel.

Benefits

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.

EEO Statement

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.