Design Account Manager - Client Success & Projects

Contract Design; Spokane (WA); On-site; USD 55,000 - 90,000; Full time

Job summary

Contract Design is seeking an Account Manager to bridge clients, in-house design teams, vendors, and installers, guiding projects from concept through completion. You will lead with insight to ensure every solution is functional, on time, and on budget, bringing a design-literate approach to client success in a fast-paced, detail-driven environment.

The role rewards collaboration, strong communication, and organized management of space planning, commercial furniture knowledge, and installation

Qualifications

• 2+ years in project management, account management, or interior design.
• Working knowledge of space planning, commercial furniture products, and design processes.
• Proficiency in AutoCAD, CET, and Microsoft Office Suite.
• Strong communication, presentation, and organizational skills.
• Familiarity with construction documents, architectural coordination, and installation sequencing.

Responsibilities

• Serve as trusted advisor to clients; assessing needs, defining project scopes, and proposing thoughtful, budget-conscious solutions.
• Build long-term relationships through clear communication, proactive problem-solving, and consistent follow-through.
• Deliver engaging client presentations and proactively lead the internal team to exceed expectations.
• Manage all phases of a project; from initial proposal to final installation.
• Coordinate internal and external resources including design, procurement, vendors, and logistics.
• Oversee project timelines, budgets, and deliverables to ensure a seamless client experience.
• Collaborate with designers to develop solutions that balance form, function, and cost.
• Review and manage specifications, drawings, and order documentation.
• Leverage industry platforms and planning tools to communicate project details clearly and accurately.

Skills

Communication

Presentation

Organizational skills

Client relationship management

Tools

AutoCAD

CET

Microsoft Office

Job description

Contract Design is seeking an Account Manager to bridge clients, in-house design teams, vendors, and installers, guiding projects from concept through completion. You will lead with insight to ensure every solution is functional, on time, and on budget, bringing a design-literate approach to client success in a fast-paced, detail-driven environment.

The role rewards collaboration, strong communication, and organized management of space planning, commercial furniture knowledge, and installation