Dermatology Territory Account Specialist - Portland West- Remote

Novartis Group Companies; United States; Remote; USD 93,000 - 175,000; Full time

Job summary

An established industry player is seeking a Territory Account Specialist to lead sales efforts in a dynamic environment. This remote role focuses on creating tailored customer experiences by engaging with healthcare providers and key accounts. The ideal candidate will leverage their expertise in clinical selling and problem-solving to enhance patient outcomes. With a strong emphasis on collaboration and strategic planning, this position offers a unique opportunity to make a significant impact in the healthcare sector. Join a team dedicated to improving lives through innovative solutions and exceptional service.

Qualifications

• 2+ years' experience in specialty pharmaceuticals or similar sales roles.
• Strong ability to collaborate in a matrix environment.

Responsibilities

• Develop strategic territory business plans to enhance product demand.
• Conduct planning meetings with stakeholders to address customer issues.

Skills

Clinical Selling

Account Selling

Problem Solving

Team Collaboration

Omni-channel Engagement

Analytical Skills

Education

Bachelor's Degree

Advanced Degree

Job description

Job Description Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography.

Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you.

The Territory Account Specialist (TAS) is a driven sales business leader who designs a customized customer experience tailored to the needs of each account and Healthcare Provider (HCP). Acting as the primary Point of Contact (PoC) in our customer-centric approach, the TAS engages with clients to identify mutual priorities and address their needs by problem-solving and leveraging Novartis resources to improve patient outcomes. The TAS possesses expertise in clinical selling, account selling, access navigation, problem-solving, team orchestration/collaboration, and omni-channel engagement.

Key Responsibilities:

1. Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan aimed at enhancing product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
2. Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify barriers, offering suitable solutions to meet the customer's needs.
3. Utilize expertise and understanding of the market, competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
4. Conduct planning meetings with key stakeholders to address complex customer issues and collaborate across departments to fulfill all customer requirements.
5. Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead virtual and live interactions with customers.
6. Utilize systems and omni-channel or multi-channel strategies to maximize Novartis capabilities for personalized engagement with customers, whether in person or virtually.
7. Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver access support.
8. Deliver timely access assistance and collaborate with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Essential Requirements:

1. Bachelor's degree required; an advanced degree is a plus.
2. 2+ years' experience in specialty pharmaceuticals, biotech, or a similar sales role within the last 5 years.
3. Strong ability to collaborate across functions in a matrix environment, proficient in clinical product details, with a proven history of high performance, and skilled at navigating and selling to large accounts and key customer segments.
4. Proactive with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while promoting ethical leadership and compliance.
5. Reside within the territory or within a 50-mile commuting distance; ability to travel 60-80% within the territory; valid driver's license required.

Desirable Requirements:

1. Experience across therapeutic groups, disease states, account management, and product launches.
2. Understanding of patient services, market access, reimbursement, specialty pharmacy, and medical calling on HCPs for sophisticated products or reimbursement pathways.

Additional Information:

Leveling will be based on experience. Driving is an essential function of this role and requires a valid driver’s license. The role involves travel, training, and adherence to COVID-19 vaccination policies as applicable.