Dermatology Patient Concierge

Schweiger; Middletown (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

HSA/FSA

Dental

Vision

401K

Short Term Disability

Transit benefits

Birthday personal holiday

Employee discounts

Job summary

Schweiger is a leading dermatology practice with a Middletown office seeking a Full-Time Patient Coordinator to manage front-office duties, assist patients, providers, and staff. Healthcare experience is required, with dermatology/medical setting preferred.

You will handle calls, schedule appointments, assist with inventories, and participate in ongoing training within a supportive team. Monday–Friday with rotating Saturdays; 30+ hours weekly.

Qualifications

• Healthcare Experience is required.
• Medical Receptionist Experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Must be professional, reliable and dedicated employee.
• Prefer prior experience working in a dermatology / medical environment preferred.
• Open availability to work during weekdays and weekends.

Responsibilities

• Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s)
• Understand provider to patient flow and anticipate provider’s next steps to the best of their ability
• Perform inventory responsibilities and stocking of supplies and equipment as requested
• Attend all in-house training and continued education opportunities

Skills

Healthcare experience

Communication skills

Customer service

EMR software

Scheduling systems

Microsoft Word

Microsoft Excel

Outlook

Tools

EMR software

Scheduling systems

Microsoft Word

Microsoft Excel

Outlook

Job description

Schweiger is a leading dermatology practice with a Middletown office seeking a Full-Time Patient Coordinator to manage front-office duties, assist patients, providers, and staff. Healthcare experience is required, with dermatology/medical setting preferred.

You will handle calls, schedule appointments, assist with inventories, and participate in ongoing training within a supportive team. Monday–Friday with rotating Saturdays; 30+ hours weekly.