Dermatology Lead Medical Assistant

Qualderm; Hoffman Estates (IL); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive health coverage

Generous 401(k) plan

Paid time off (PTO)

Life insurance

Job summary

QualDerm Partners seeks a Lead Medical Assistant for our Hoffman Estates, IL, dermatology practice. You will stay hands-on with patients while guiding clinical teammates and providers, teaching best practices and improving workflows.

You’ll coordinate patient flow, train staff, and support documentation, scheduling, and procedures to maintain efficient care delivery and a welcoming environment.

Qualifications

• High school diploma or equivalent.
• Completion of a formal medical assisting program and internship or 2–3 years of recent dermatology practice experience.
• Certified Medical Assistant credential preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to manage competing priorities in a busy medical office.
• Comfort with electronic medical records and Microsoft Office, with the ability to become a trusted EMA/ModMed resource.
• Dependable, collaborative approach and a willingness to pitch in wherever the team needs support.

Responsibilities

• Lead by example: Provide hands-on patient care while helping the clinical team stay organized, supported, and ready for the day.
• Keep the clinic moving: Coordinate patient flow and adjust medical assistant coverage to support providers, manage changing patient volumes, and address backlogs.
• Help teammates grow: Train new medical assistants, reinforce clinical procedures, and support the implementation of new processes.
• Be a go-to resource: Serve as an EMA/ModMed superuser and help troubleshoot questions about documentation, supplies, staffing, and clinical workflows.
• Support dermatologic care: Room patients, update medical histories, prepare exam rooms and procedure trays, and assist providers during exams and procedures.
• Keep care connected: Coordinate patient and pharmacy calls, prescription requests, medication prior authorizations, and procedure scheduling as directed.
• Maintain accuracy: Document patient care, prepare and track specimens, and communicate pathology and laboratory results according to provider instructions.
• Keep the practice prepared: Manage clinical supply inventory, maintain instruments and equipment, and follow infection control, OSHA, and HIPAA standards.
• Partner on practice improvements: Help research patient concerns and provide the Practice Manager with feedback on team performance and workflow needs.

Skills

Leadership

Communication

Organization

Problem-solving

Team collaboration

Education

High school diploma or equivalent

Medical assisting program + internship

Certified Medical Assistant credential (preferred)

Tools

EMA/ModMed (EMR)

Microsoft Office

Job description

QualDerm Partners seeks a Lead Medical Assistant for our Hoffman Estates, IL, dermatology practice. You will stay hands-on with patients while guiding clinical teammates and providers, teaching best practices and improving workflows.

You’ll coordinate patient flow, train staff, and support documentation, scheduling, and procedures to maintain efficient care delivery and a welcoming environment.