Dermatology CMA: Clinical Support & Patient Care Leader

Mount Sinai; New York (NY); Hybrid; USD 76,793,000 - 104,698,000; Full time

Job summary

Mount Sinai Medical Center's Dermatology Department seeks a Clinical Assistant to provide clinical and administrative support to physicians and surgeons. This role coordinates patient care by serving as a liaison among patients, families, providers, and insurers, and may mentor junior staff.

The position involves assisting with procedures, taking vital signs, scheduling, EMR entries, prescription processing, and ensuring smooth daily operations across campus and satellite offices.

Qualifications

• High School Diploma/GED.
• Completion of a certificate Medical Assistant program from an accredited school;
• Completion of a Medical Scribe training program (if the Scribe role is required by the department)
• 3+ years of experience as a Medical Assistant.
• BCLS certification – Required Issuing Authority: AHA

Responsibilities

• Serves as a liaison between physicians, patients, families, healthcare providers, nursing homes, homecare providers, patient employers and insurance companies to ensure quality patient care for patients seen in the campus and offsite satellite offices.
• Coordinates the daily activities of the physician team staff to ensure an effective and efficient daily operations flow.
• Assists physicians with various procedures, takes vital signs, relays instructions to patients and or families; answers calls and provides pertinent information.
• Fulfills clerical responsibilities as assigned; managing charts, sending/receiving records, and handling forms in EMR or paper systems as needed.
• Enters orders into the EMR system or prepares prescription refill requests for physician review.
• May perform medical scribe functions as directed by the supervising physician.
• Inventories, orders or re-stocks medical supplies as applicable.
• Provides set-up of examination room and instruments with proper sterilization techniques.
• Maintains logging system for refrigeration of meds, POCT, sterilization, crash cart; checks expiration dates and disposes per policy.
• Complies with PPE requirements for protection against exposure to biohazards and chemicals.
• May perform appointment scheduling or booking of surgeries/procedures with Surgical Coordinator.
• May perform proficient phlebotomy duties.
• May check and verify insurance information and pre-certification for procedures.
• Provides training and mentoring to Level I MA staff.
• Assists in establishing MA schedules and workflow to meet patient volumes.
• Performs other duties as assigned.

Education

High School Diploma/GED

Medical Assistant certificate

Medical Scribe training

Job description

Mount Sinai Medical Center's Dermatology Department seeks a Clinical Assistant to provide clinical and administrative support to physicians and surgeons. This role coordinates patient care by serving as a liaison among patients, families, providers, and insurers, and may mentor junior staff.

The position involves assisting with procedures, taking vital signs, scheduling, EMR entries, prescription processing, and ensuring smooth daily operations across campus and satellite offices.