Deputy Program Manager / Operations Lead - TS/SCI with Polygraph

General Dynamics Information Technology; Chantilly (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

General Dynamics Information Technology in Chantilly, VA seeks an Operations Lead acting as Deputy Program Manager to oversight execution across multiple task orders. You will work within the PMO to ensure on-time delivery, manage resources, and coordinate with government counterparts and internal teams.

The role emphasizes governance, risk management, performance monitoring, and growth support for IT initiatives. A strong background in agile, DevOps, and contract management is required.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
• 7+ years of experience in agile software development and/or DevOps.
• Experience in technical management, technical understanding, analyzing information, great communications skills, resource management, problem solving, strategic planning, quality management and risk.
• Skills and Abilities: Agile & Scrum Methodologies; Budgeting & Financial Planning; Risk Management & Assessment; Stakeholder Communication; Performance Tracking (KPIs); Project Management Software; Process Improvement; Problem Thinking & Critical Thinking; Collaboration & Teamwork; Leadership & Mentorship; Adaptability and Flexibility; Conflict Resolution & Negotiation

Responsibilities

• Oversee the operational execution across all task orders within the IDIQ.
• Support program manager in monitoring schedule, scope, quality, and SLAs/metrics.
• Coordinate deliverables and milestones with task leads and teams.
• Assist or create CDRL documentation (e.g., Risk register, PMR).
• Act as secondary point of contact for government counterparts and attend status reviews.
• Gather and communicate evolving customer needs to the project team.
• Monitor cost, schedule, and performance at the task order level.
• Support staffing plans across task orders and onboarding.
• Lead internal status meetings, action tracking, and reporting formats across task orders.
• Ensure adherence to contract terms, security requirements, and internal policies.

Skills

Agile & Scrum Methodologies

Budgeting & Financial Planning

Risk Management & Assessment

Stakeholder Communication

Performance Tracking

Project Management Software

Process Improvement

Problem Thinking & Critical Thinking

Collaboration & Teamwork

Leadership & Mentorship

Adaptability and Flexibility

Conflict Resolution & Negotiation

Education

Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.

Tools

ServiceNow

ITIL 4

Contract Management Tools

Job description

Why GDIT

Are you ready to be a part of an elite team at GDIT, working on alarge-scale,pioneering National Intelligence program? This is an incredible opportunity to immerse yourself into an environment that fuses innovation, speed, and security to safeguard ourNation.

At GDIT, you'll thrive in a dynamic and collaborative setting, where your technical skills will be both challenged and expanded. This program offers the chance to engage with cutting-edge technologies and contemporary development practices in support of a vital mission. You'll play a critical role in addressing some of the most intricate security and operational challenges facing Intelligence and Homeland Security today.

Come join us and contribute to a mission that truly matters, while advancing your career alongside some of the brightest minds in the industry.

What You’ll Achieve

The Operations Lead plays a strategic, high-impact role at the IDIQ level, embedded within the PMO and serving as Deputy Program Manager. You will oversee the operational execution across all task orders. Focus on day-to-day execution, customer delivery, and internal coordination across multiple task orders and product lines. In this role, you will:

• Contract & Task Order Execution

  • Support the program manager in overseeing all awarded task orders under the IDIQ.

  • Help ensure performance against contract requirements (schedule, scope, quality, SLAs/metrics).

  • Track deliverables and milestones, coordinating with task leads and functional teams.

  • Assist or create CDRL documentation (i.e. Risk register, PMR, etc.)

• Customer & Stakeholder Engagement

  • Act as a secondary point of contact for government counterparts when the PM is unavailable or delegates.

  • Participate in regular customer meetings, status reviews, and technical discussions.

  • Gather, clarify, and communicate evolving customer needs across the project team

• Financial & Resource Management (in a support role)

  • Assist with monitoring cost, schedule, and performance at the task order level (e.g., CPI/SPI, labor burn, funding status).

  • Support staffing plans across task orders, including onboarding, backfill planning, and coordination with Talent Acquisition.

  • Help balance prime vs. subcontractor labor to meet program targets for direct labor and profitability, as guided by the PM.

• Performance Management & Delivery Quality

  • Monitor key performance indicators and service levels for task orders.

  • Identify underperformance or risk areas early and coordinate corrective actions.

• Risk, Issue, and Change Management

  • Maintain and contribute to the program risk/issue register for the IDIQ and individual task orders.

  • Help identify and track risks, issues, and dependencies; drive mitigation actions with task leads.

  • Support contract and scope change processes (e.g., ROMs, ECPs, modifications) by coordinating technical and cost inputs.

• Proposal & Growth Support (On-Contract Growth and New TOs)

  • Coordinate proposal activities for new task orders or modifications under the IDIQ (schedules, inputs, reviews).

  • Work with capture, BD, and technical leads to develop compliant, compelling responses.

  • Track pipeline and awarded work under the IDIQ to support growth planning and resourcing.

• Team Coordination & Internal Communication

  • Coordinate across cross-functional teams (technical, operations, finance, HR, security, subcontracts) when necessary.

  • Lead internal status meetings, action tracking, and communication of priorities when delegated by the PM.

  • Help ensure consistent use of standard processes, tools, and reporting formats across task orders.

• Compliance & Governance

  • Help ensure adherence to contract terms, security requirements, and internal GDIT policies.

  • Support audits, reviews, and data calls (e.g., contractual reporting, internal management reviews).

  • Ensure accurate and timely program reporting and documentation.

    • stakeholders

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.

• TS/SCI with Polygraph

• 7+ years of experience in agile software development and/or DevOps,

• Experience in technical management, technical understanding, analyzing information, great communications skills, resource management, problem solving, strategic planning, quality management and risk.

• Skills and Abilities:

  • Agile & Scrum Methodologies

  • Budgeting & Financial Planning

  • Risk Management & Assessment

  • Stakeholder Communication

  • Performance Tracking (KPIs)

  • Project Management Software

  • Process Improvement

  • Problem Thinking & Critical Thinking

  • Collaboration & Teamwork

  • Leadership & Mentorship

  • Adaptability and Flexibility

  • Conflict Resolution & Negotiation

Desired Skills and Experience

• Project Management Professional (PMP) certification or ability to obtain within 6 months of hire

• Experience with ITIL (i.e. ITIL 4 certification) and ServiceNow preferred

• Experience with managing FFP completion base contracts